People Operations Lead

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

As Lalamove Malaysia continues to expand - the team is now seeking an out-going, energetic and detail-oriented individual to join, in our People Operations team. If you want to be in a role that makes an impact on the business, this is the role for you You will be responsible for providing all-rounded support to the Malaysia team to ensure the smooth running of people related topics with a mindset to provide high-quality HR and admin services. This role requires someone highly energetic with excellent people, administrative, organizational and IT skills.

**Main Responsibilities**:

- ** Payroll**: Ensure smooth processing of monthly payroll for a headcount of 150+ employees, and coordinate necessary statutory contributions.
- ** Compensation & Benefits**: Ensure that compensation practices are following current laws and regulations. Conducting salary and labor market research to define benchmarks and best practices. Manage the performance and salary reviews.
- ** People management**: Manage the complete onboarding and offboarding process for all employees including the administrative work and necessary reports to the government. Workforce planning / Own and enforcing all people-related local standards (annual leave, bonus structure, insurance, etc.).
- ** Compliance & Reporting**: Conducting periodic audits, preparing, and presenting reports for government submissions. Assist in month-end closing by working closely with the Finance team.
- ** Welfare**: Manage staff welfare & benefits i.e., group insurance claims, social security claims, welfare reimbursement and other occasions.
- ** Company standards**: Always maintain updated company frameworks and SOP on people management in general. Maintain, update, and ensure accuracy of all HR records, systems, policy, procedure, user guides, and internal policies.
- ** Administration**: coordinate and organize company events (annual dinner, country/regional meetings, etc.). Assist in all-round office administration including but not limited to procurement of office equipment and supplies, filing, office equipment maintenance, stationery, and pantry’s supplies.

**What you’ll need**:

- Undergraduate degree, preferably in Business Administration or HR management.
- Minimum 4 years of experience in HR ideally gained from a start-up or similar organization.
- Strong knowledge of local labor regulations, HR operations and local recruitment specifics.
- Advanced MS Office skills, especially Excel and PowerPoint.
- Amazing attention to detail, and proven track record of meeting deadlines.
- Demonstrated ability to work independently and as part of a team, including being adaptable to work with a variety of personalities.
- Strong communication and interpersonal skills.
- Able to prioritize, work autonomously and manage time effectively.
- Excellent written and spoken English.
- Lalamove respects your privacy and is committed to protecting your personal data.

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