Customer Support

**Executive - Customer Support**(Japanese Monolingual or Japanese/English Bilingual) **Working Hours**: 24-hour rotational shift with 2 days off **Job Scope**: - Handle customer inquiries from clients using our services in Japan through phone calls and chat. - Provide timely, accurate, and professional support to ensure customer satisfaction. - Escalate...

WE'RE HIRING: CUSTOMER SUPPORT EXECUTIVE (TECHNICAL)Location: Ara DamansaraSalary: RM2,800 – RM3,300Working Hours: Shift between 8:00 AM – 9:00 PMWorking Days: 6 days per week (includes weekends & public holidays)Job Responsibilities:Provide professional technical support to customers via phone, chat, or email.Troubleshoot and resolve internet, mobile,...

**Customer Service Support (Mandarin Speaker) BPO Industry** **Location: Ara Damansara, (Nearest to LRT Ara Damansara Station)** **Working Hours: 24/7 Rotational Shift** **Working Days: (Monday - Sunday) Rotational 2 Days Off** **Responsibilities**: feedbacks and other raising issue related to the company's products. - To exceed customers expectation in...

**PROJECT**: Abbott SG (Supporting SG Chinese market) - Abbott is a globally diversified healthcare company with a central purpose to help people live their healthiest possible lives. We offer a broad portfolio of market-leading products that align with favorable long-term healthcare trends in both developed and developing markets. **JOB SCOPE**: - The...

Answering customer inquiries and providing information on product features, benefits, and pricing - Consistently meeting individual and team KPIS and goals. **REQUIREMENTS**: - NO EXPERINCE NEED - Training will be provided - Immediate Starters - Mandarin Speaker Pay: RM2,500.00 - RM3,200.00 per month **Benefits**: - Opportunities for promotion -...

**Experience**: 0- 2 years of experience in a customer service role. **Technical Skills**: Proficiency in MS Office tools, especially Excel. Basic knowledge of computer operations and database management. Strong communication and interpersonal skills. Ability to work effectively in a team environment. Excellent problem-solving skills with a proactive...

Support customers by providing information, solving problems, and handling complaints. They are often the first point of contact for customers, and their responsibilities include: - **Resolving issues**: Identifying the cause of a problem, selecting a solution, and following up to ensure the issue is resolved - **Building relationships**: Establishing trust...

**Responsibility** - To exceed customer’s expectation in terms of customer service & accurate information. - Work in a team, to achieve the required KPI elements SLA. - Provide customer support for problems and questions. **Requirements**: - Applicants with SPM level qualification and above are welcome - 0 experience needed - Proficient in English and BM...

Responsibilities: - Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem - Identify the level of technical knowledge and adjust technical communications to solve customer’s problem - Conducting basic probing to determine the next action for any software related to...

Role : Technical Support Executive - EnglishLocation : Ara Damansara (Nearby LRT)Working hours / days : Rotation Shift between 7AM-3AM (2 off days rotation)Salary : Basic RM2,000 + Shift RM400 + KPI RM500Responsibilities:· Provide continuous technical support via telephone and email related to the product· Employ a high level of interpersonal and...