Service Help Desk

**Responsibilities**: - Provide proactive and reactive support to Authorized Users. - Manage user Incidents and Service Requests related to Services. - Operate the Service Desk in a secure environment within the Supplier’s facilities. - Offer onboarding and refresher training to maintain staff skills and competencies. - Maintain a knowledge database for...

This is an exciting opportunity to join our Help Desk Team as a skilled professional who can deliver first-class customer service. As a Help Desk Team Member, you will be the primary point of contact for customers, responding to their inquiries and resolving their issues.You will work in a dynamic environment, receiving continuous feedback and coaching from...

Job Descriptions: - Manage the travel bookings/arrangement and Meeting Room facilities. - Organise all courier service, mail collection and distribution for the office - Manage Office Maintenance (i.e.Cleanliness, space requirement, building maintenance). - Manage the Office Equipment and maintenance. - Handle and Manage the vehicles on lease and assist...

Managing the customer service department and ensuring that all employees are performing their duties effectively. - Providing leadership to the customer service team by setting a good example for other employees. - Ensuring that all customers have a positive experience when interacting with the company by handling issues in a timely manner. - Overseeing the...

**Responsibilities**: - 2. Perform remote troubleshooting through diagnostic techniques and pertinent questions - 3. Determine the best solution based on the issue and details provided by customers - 4. Walk the customer through the problem-solving process - 5. Direct unresolved issues to the next level of support personnel - 6. Manage and monitor IT...

We are looking for a bright and creative student/graduate to join our Professional Services (PS) team in developing content related to our in-house training projects. You will gain strong exposure and hands-on experience in communication and presentation skills from this internship. **What you will do**: - Research and develop content for training...

**PT** **Job description** We're Celebrity Fitness, and we're here to make fitness fun, and to help you look and feel sensational. Become a personal trainer and help our partner retailers re-imagine what’s possible for their health through our amazing products, services and experiences. - **Vacancies are available at Celebrity Fitness 1Utama Shopping...

**Job Description**: - Taking ownership of faults and managing them in a logical and methodical manner 24x7. - Correctly logging incidents and faults, categorizing and prioritizing in line with procedures - Conducting full e2e diagnostics to enable first point of contact fault resolution - Ensuring all faults are progressed & cleared within SLA - escalating...

**Job Descriptions**: - Check cleaning equipment condition. - Coach Service team. - Coordinate and liaise with clients at worksite. - Facilitate effective communication and engagement at the workplace. - Handle complaints and feedback from clients. - Handle reassignment of tasks when needed. - Identify training needs for all cleaning staff. - Implement work...

Accomplishing & achieving customer satisfaction objectives by contributing recommendations to strategic action plans & determining improvements & implementing change - Handle touch points with patrons and deliver excellence in customer care - Daily operations at Concierge Counter - attending to patrons' enquiries, provide direction / information and assist...