SAP Functional Lead Atcm

1 week ago

Kuala Lumpur, Malaysia Mindpec Solutions Full time

**Role**: SAP Functional Lead ATCM

**Client**: Accenture

**Working Mode**: On Site

**Job Type**: Permanent

**Job Location**: Kuala Lumpur

**Experience**: 8 years of professional experience in SAP FICO/ SD / MM

**Applicants**: Local Malaysian

**JOB DESCRIPTION**
- Lead and mentor a team of SAP consultants, fostering a collaborative and high-performing environment.
- Understanding of client business across different streams and ability to map the usage of SAP modules to each of their business processes at a high level.
- Report weekly, Monthly progress on team, operational performance.
- Liaison with support team for operational topics and enhancements.
- Provide guidance and support to team members on complex issues and Change Requests.
- Ability to address ad-hoc queries from the client at a business process level or technical level independently across SAP functional modules.
- Manage stakeholders, ensuring timely and accurate communication to address their issues and to keep them updated on related IT matters.
- Guide the support team on a day-to-day basis ensuring quality deliverable within defined SLAs.
- Track & manage escalations effectively ensuring a smooth closure of Incidents. Responsible for the end-to-end management of all IT major incidents.

**JOB REQUIREMENTS**
- Bachelor’s degree in computing/information technology or its equivalent.
- Proven experience as a Functional Lead or in a similar leadership role within AMS or IT service management.
- At least 8 years of professional experience in SAP FICO/ SD / MM.
- Should have experience working on projects in S/4HANA.
- Knowledge of programming languages like ABAP is an added advantage
- Demonstrate basic knowledge in SAP integration.
- Knowledge of MM or SD is an added advantage.
- Certifications in IT service management is an added advantage.

Work Location: In person

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