Full-time Front Desk Receptionist

7 days ago

Taman Desa, Malaysia MY HEALTHLAND SDN BHD Full time

Do you love interacting with people and enjoy keeping things in order?
Then YOU are who we are looking for
Join us at B-Physica Physiolates Centre to inspire the people you come in contact with to live a healthier life and to persevere.
What will your job scope be?
- Assist in daily booking and confirmation of appointments, treatment deduction and others.
- Professionally handle daily phone calls, SMS and WhatsApp messages.
- Welcome and greet clients and supply them with refreshments while they wait.
- Manage daily appointments.
- Handle phone calls and walk in clients.
- Complete daily deduction of treatments and update CRM record.
- Maintain cleanliness of front desk / reception area.
- Assist in issuance of invoices and keep track on retail products.
- Maintains complete knowledge of products, operating procedures, service specifications and company information.
- Operate POS system.
- Documentation and filing.
- Other administration duties.

**; Requirements**:
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Solid written and verbal communication skills in English and Bahasa. Chinese is a plus.
- Ability to be resourceful and proactive when issues arise.
- Customer service attitude with good communication and interpersonal skills.
- Having social media content curation skill is a plus.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Professional attitude and appearance.
- Independent, committed, and has a high sense of responsibility.

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