Front Desk and Customer Service Executive

**Main Duties and Responsibilities**: - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. - Handle all incoming calls and ensure channel to the appropriate person in a polite, courteous and efficient manner. - Answering screening and forwarding incoming phone calls. - Receiving and sorting daily mail. -...

**Responsibilities**: - Serve as the front desk contact, handling customer walk-ins and calls professionally. - Assist in driving sales conversions by handling inquiries and promoting services. - Maintain and manage customer records, payment tracking, and data confidentiality. - Ensure the lobby and reception area are clean, safe, and welcoming. - Support...

**General** - Reads the logbook daily and take action accordingly. - Provides information regarding the hotel’s facilities & services. - Ensures to always be informed of VIP in-house and daily functions. - Handles guest complaints in accordance with service recovery guidelines. **Front Desk** - Assigns rooms and checks in/out guests in accordance with...

**Responsibilities**: - Serve as the front desk contact, handling customer walk-ins and calls professionally. - Assist in driving sales conversions by handling inquiries and promoting services. - Maintain and manage customer records, payment tracking, and data confidentiality. - Ensure the lobby and reception area are clean, safe, and welcoming. - Support...

**Responsibilities**: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to...

Responsibilities: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to sales...

About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013,...

_**Job Description**_ **Job Summary** We are looking for a HR and Admin (INTERN) to manage our front desk on a daily basis and to perform a variety of administrative activities and HR related tasks. **Responsibilities**: We are looking for a HR and Admin (INTERN) to manage our front desk on a daily basis and to perform a variety of administrative...

About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the...

_**Job Description**_ **Job Summary** We are looking for an Intern to perform various administrative tasks and support our receptionist's daily activities. **Responsibilities**: We are looking for an administration (INTERN) to manage our front desk on a daily basis and to perform a variety of administrative activities. - Managing front desk on a daily...