Telemarketer/inside Sales

7 days ago


KL Eco City, Malaysia Infowhiz Solutions (M) Sdn Bhd Full time

**Responsibilities**:

- Contact businessess and private individuals by telephone to promote products, services and/or charitable causes.
- Solicit orders for goods and services over the telephone.
- Explain the product or service to potential customers.
- Deliver scripted saleds pitch to the customer.
- Adjust scripted sales pitch to meet needs of specific individuals.
- Provide pricing details.
- Handle customer questions.
- Obtain customer information including names and addresses.
- Record customer details including reaction to the product or services offered.
- Receive orders over the telephone
- Input order details into the computer system.
- Record customer details and details of transation.
- Confirm orders placed with field sales representatives.
- Obtain contact details of potential customers from sources including telephone directories and purchased lists.
- Schedule appointments for sales staff to meet prospective customers.
- Conduct customer and marketing surveys.
- Answer telephone calls from potential customerss who are responding to advertisements.
- Contact customers to follow up on intial interaction.

**Requirements**:

- Knowledge of sales and marketing principles and strategies.
- Relevant work experience in sales, marketing, promotions or telemarketing.
- Basic IT Product knowledge.

**Key Telemarketer Skills and Competencies**:

- Communication skills
- Information gathering and management
- Persuasveness
- Adaptability
- Initiative
- Tenacious
- Resilient
- Negotiation skills
- Stress tolerance
- High energy levels
- Self motivation



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