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Sales and Documentation Assistant

3 weeks ago

Klang, Malaysia KWIN GLOBAL LINES (M) SDN BHD Full time

**Job Title**:
Sales and Documentation Assistant

**Company Overview**:
KWIN Group of Companies is a leading provider of total logistics solutions, offering comprehensive services to meet the diverse needs of our clients. With a full-service center in Port Klang, Malaysia, and a global network of partners, we are committed to delivering excellence in logistics, freight forwarding, and trading solutions. Join our dynamic team and be a part of our journey to drive success and innovation in the logistics industry.

We are seeking a highly motivated and detail-oriented **Sales and Documentation Assistant** to join our team. This role involves supporting our sales team, maintaining excellent customer relationships, and ensuring accurate and timely preparation of documentation for logistics and trade operations.

**Key Responsibilities**:

- Assist the sales team in managing inquiries, preparing quotations, and following up with clients.
- Provide outstanding customer service by addressing customer queries and resolving issues promptly.
- Prepare and review all necessary shipping and logistics documentation, including bills of lading, invoices, packing lists, and certificates of origin.
- Ensure compliance with relevant regulations and standards for documentation and shipping processes.
- Coordinate with internal teams, clients, and third-party vendors to ensure smooth and timely delivery of goods.
- Maintain accurate records and update systems to track customer interactions and shipments.
- Identify opportunities to improve processes and contribute to overall efficiency.

**Requirements**:
**Education**: Diploma or Degree in Business, Logistics, or a related field.

**Experience**: Minimum 1-2 years in sales support, or logistics documentation.

**Skills**:

- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Knowledge of logistics or freight documentation is an added advantage.

**Personal Attributes**:

- A proactive and customer-focused attitude.
- Attention to detail and accuracy.
- Team player with strong problem-solving skills.

**What We Offer**:

- A collaborative and supportive work environment.
- Opportunities for professional growth and development.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,400.00 per month

**Benefits**:

- Dental insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Sales: 1 year (required)
- Logistics: 1 year (required)