Current jobs related to Customer Support Agent - Kuala Lumpur - AffiliateUp

  • Customer Support Agent

    2 days ago

    Kuala Lumpur, Malaysia Nezda Technologies (Malaysia) Full time

    **Requirement**: - Minimum Diploma holder - Fresh grad in technical background or at least 1 year CS experience - Contract may be extended (depend on Client) - Nigh shift allowance provided - EPF, SOCSO provided **Experience**: - Experience (Gamer or support agent) and interest in digital Gaming and VR technology (Playstation, Nintendo,...

  • Telesales Agent

    22 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full time

    Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAbout the job Telesales Agent (Kuala Lumpur)We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Telesales Agent to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the...

  • Senior Agent, Customer Service

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Invoker Labs Full time

    OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100...

  • Customer Support Agent

    2 days ago

    Kuala Lumpur, Malaysia KOOBITS LEARNING PTE. LTD. Full time

    **Job responsibilities**: - Handle pre-sales enquiries and support marketing/retention campaigns (English & Cantonese). - Handle regular B2C account coordination such as creation, servicing, upgrade or dispute. - Assist with translation of Customer Support messages from English to Cantonese. - Assist in adding FAQs in Cantonese on the Support Page and...

  • Senior Agent, Customer Service

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia OKX Full time

    Senior Agent, Customer Service (Vietnamese Speaker)Who We AreAt OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted...

  • Guest Service Agent

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full time

    Join to apply for the Guest Service Agent role at Shangri-La Group1 week ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at Shangri-La GroupTraders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian...

  • Associate, Customer and Agent Service Centre

    3 weeks ago

    Kuala Terengganu, Terengganu, Malaysia Great Eastern Life Full time

    Job Description - Associate, Customer and Agent Service Centre (GELM Operations-Kuala Terengganu) (240000R1)Associate, Customer and Agent Service Centre (GELM Operations-Kuala Terengganu) (Job Number:240000R1 )Discover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a...

  • Technical Customer Support

    2 days ago

    Kuala Lumpur, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    **Responsibilities**: As a technical support representative on the Enterprise team, you'll handle a broad range of customer cases for Workspace clients. You'll gather information from customers, troubleshoot technical and account issues, and escalate cases as needed. 3. Deliver a consistent high level of customer service. 4. Ensure correct representation...

  • Technical Customer Support

    2 days ago

    Kuala Lumpur, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    **Responsibilities**: As a technical support representative on the Enterprise team, you'll handle a broad range of customer cases for Workspace clients. You'll gather information from customers, troubleshoot technical and account issues, and escalate cases as needed. 3. Deliver a consistent high level of customer service. 4. Ensure correct representation...

  • Sales Support Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBeeCustomer Full time 2,500 - 4,000

    Job OverviewThe primary role of this position is to provide exceptional customer service and sales support in a fast-paced environment.Key ResponsibilitiesTicketing and Reservations: Manage flight bookings, Mabuhay Miles transactions, and ensure accuracy in fares and passenger handling.Promote and sell international and domestic services, issue tickets and...

Customer Support Agent

3 weeks ago

Kuala Lumpur, Malaysia AffiliateUp Full time

Requirements
- Computer literacy;
- Able to identify ways of solving the problem and present the solution in a verbal and written manner;
- Strong interpersonal skills;
- High level of professionalism;
- Attention to detail and punctuality;
- Windows with a minimum of 8Gb RAM Memory or Apple Mac not older than 2015 year.
- Stable internet connection;
- Own workplace.

Responsibility
- Handle any incoming customer inquiry within the set time range via different communication channels: live chat and tickets system;
- Identify customers’ needs to achieve customer satisfaction;
- Manage standard inquiries in the ticket system and escalate the ones that require deeper investigation to the relevant department or specialist.

**Benefits**:

- Working for a dynamically growing company;
- Challenging but exciting tasks with our own product;
- Trainee period is provided;
- Competitive salary;
- Working on a shift schedule (day and night shifts from 9 am to 9 pm and from 9pm to 9am / 2 days off)
- Remote work.

**Job Types**: Full-time, Contract

**Benefits**:

- Professional development

Schedule:

- Day shift
- Fixed shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
Remote work

Application Question(s):

- How much RAM memory does your laptop/PC has?
- What are your monthly salary expectations?
- Do you need a working permission?
- Do you know Urdu, Hindi or Bengali language?

**Experience**:

- Customer Support Agent: 1 year (preferred)

**Language**:

- English (required)
- Bahasa Melayu (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)