Assistant Front Office Manager

7 days ago

Kuala Lumpur, Malaysia Furama Bukit Bintang Full time

**Responsibility and Authorit**

Assist the Front Office Manager in interviewing applicants for the Front
- Assist the Front Office Manager in selecting staffing, training and

evaluating of all personnel in the Front Office.
- Responsible for the daily administrative work of the Front Office.
- Provide immediate reference to staff during the shift.
- Double check duty rosters for the Front Office sections and sign log book of

various sections.
- Represent the Management in handling all guest grievances and complaints

concerning services from all areas of operation.
- Conduct departmental training to staff and report the progress of their

performance.
- Ensure effective allocation of work among various sections and shifts.
- Provide specific instructions to relative sections in the Hotel to ensure that

VIP guests are received properly.
- Recommend improvement in term of guest service, increase revenue, reduce

costs and improve staff’s job performance.
- Take charge of the department in the absence of the Front Office Manager

Pay: RM4,000.00 - RM4,500.00 per month

Schedule:

- Rotational shift

**Language**:

- English and Bahasa Melayu (preferred)

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