Fraud Analyst

2 days ago

Kuala Lumpur, Malaysia INSTAPAY TECHNOLOGIES SDN. BHD Full time

**Role Purposes**

Instapay is seeking a talented and driven fresh graduate to join our Fraud and Risk Team. If you're excited to be part of a winning fintech team and eager for growth, Instapay is the right place for you.

As a fraud analyst, your responsibilities include monitoring financial transactions and other financial documents, analyzing data to identify any potentially fraudulent activity.
- Support our customers & fraud prevention efforts by using our products to monitor suspicious activities for online and mobile transactions and other payments technologies.
- Perform risk analysis on transactions to determine if there are any fraud patterns.
- Conduct investigations based on charge-back received to identified fraud patterns and trends.
- Ensure that work is completed in accordance with established procedures and standards.
- Work well independently, complete assigned tasks in the established time frame, complete regular assignments without reminders or additional requests.
- Handle Instapay escalations internal / external and queries related to payment gateway.
- Provides coaching, advice and guidance based on case findings.
- Process works as requested by Team Leader/Manager
- Participating in team meetings and activities promotes team spirit.
- Proven track-record of great customer service

**Requirements**:

- The ability to analyses large amounts of data to report critical information.
- Strong oral, written and interpersonal communication skills with the ability to communicate complex information clearly, accurately, and promptly to all levels.
- Proven ability to function independently with a high level of professionalism, self-motivation, ability to handle multiple tasks with a strong sense for prioritization.
- The individual must be detailed, thorough and diligent with strong time management skills.
- Preferable with 1 year experience but not mandatory in conducting research and investigations related to Fraud, Transaction Monitoring and Anti-Money Laundering
- Willing to work outside of business hours and to work during weekends/ holidays.
- Experience with SQL scripting (Oracle, MS SQL), Python, and tableau will be an added advantage.

**Location**: Based in Kuala Lumpur

**Schedule**:5 working days, 2 days rest day and rotation schedule.

**Job Type**: Contract
Contract length: 12 months

Pay: RM2,200.00 - RM2,700.00 per month

**Benefits**:

- Flexible schedule
- Gym membership
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Fixed shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Fraud Analyst: 1 year (required)

**Language**:

- English (required)

**Location**:

- Kuala Lumpur (required)

Work Location: In person

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