Front Office Assistant

20 hours ago


Cheras, Malaysia UOA Hospitality Full time

We are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

THE JOBSCOPE
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests’ needs, and resolving their problems and complaints.
- Assisting guests with disabilities.
- Operating switchboard and assisting with enquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing duties on a daily checklist.

**REQUIREMENTS**:

- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office
- Well-groomed, professional appearance.
- Excellent customer service skills
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Available to work shifts, over weekends, and on public holidays.

QUALIFICATIONS
- High School or diploma tourism and hotels management, additional qualifications will be a plus

*Only for Malaysian Citizen

**Job Types**: Full-time, Permanent

**Benefits**:

- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development



  • Cheras, Malaysia UOA Hospitality Full time

    We are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet...


  • Cheras, Malaysia UOA Hospitality Full time

    The Front Office Assistant is responsible for providing exceptional customer service at the front desk, ensuring that all guest interactions are handled with courtesy, professionalism, and efficiency. This role involves performing check-ins and check-outs, handling reservations, addressing guest inquiries, and ensuring that the front office operates smoothly...


  • Cheras, Selangor, Malaysia UOA Hospitality Full time

    We are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet...


  • Cheras, Malaysia INNSIDE BY MELIA KL Full time

    Oversee and ensure the smooth, efficient and courteous operation of the Front Desk and Cashier Desk. - Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up. - Ensure that all guests are greeted and farewells performed in an appropriate manner. - Ensure that the Front Desk and Bell Service as adequately...

  • Front Office Assistant

    20 hours ago


    Cheras, Malaysia UCSI Hotels Sdn Bhd Full time

    **Employee Specifications & Qualifications** - At least a SPM qualification, a Diploma/Degree in hotel management is an added advantage. - Experience with hotel reservations software, such as Cloudbeds and RoomKeyPMS. - Must always present a positive and professional attitude. - A friendly and welcoming approach. - High standards of dress and presentation. -...


  • Cheras, Malaysia INNSIDE BY MELIA KL Full time

    Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation. - Responsible and attends to guest's request and special attention. - Knowledgeable of all special promotion procedures, for programs such as; - Seasonal Packages, Frequent Flyers Programs, and Melia...

  • Front Office Assistant

    20 hours ago


    Cheras, Malaysia Hotel Maluri Kuala Lumpur Full time

    **Responsibilities and Duties** - To greet all guest in a service orientated manner. - To be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of respective shift. - To provide courteous and efficient service to all internal/ external guests. To ensure all complaints and...


  • Cheras, Malaysia PANAVISION SDN BHD Full time

    Responsibilities: - Greet guests in a friendly and professional manner. - Manage and process room reservations through various channels, including online platforms, phone calls, and in-person inquiries. occupancy and revenue. - Assist guests with the check-in and check-out process. - Verify guest information and collect necessary payments. - Maintain...


  • Cheras, Malaysia Wong Yit Fui Full time

    Overview: We are seeking a highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our office and providing administrative support to our staff. This is a full-time position with competitive pay and benefits. **Responsibilities**: - Manage the...


  • Cheras, Malaysia Oxburgh International School Full time

    **Front Desk Management** **Job Title: School Administrator cum Front Desk** We are a fun-loving and dedicated group of teachers and staff who believe teaching is a calling. At our school, learning happens in two ways: from students to teachers and from teachers to students. This mutual exchange has created a successful and fruitful collaboration with our...