Director of Operational Excellence and Change

1 week ago

Bandar Sunway, Malaysia Agensi Pekerjaan DLS Consultancy Sdn Bhd Full time

Job Purpose
- The Operational Excellence and Change Management Director is responsible for ensuring constant improvement across the organization processes and systems in alignment with the company’s strategy.

*
- This requires a deep understanding of both the business and its customers, as well as a strong grasps of process improvement techniques on how to improve the organizations performance through process optimization.

*
- Working with various stakeholders, the Operational Excellence Manager needs to be able to communicate effectively with all levels of staff to encourage the right behaviors, observing the metrics, encourage results and appropriate rewards.

Outcome Measurements
- Set metrics from all departments for consistent alignment with the company’s strategy.
- Provide constant assessment of current processes and implement process improvements across all departments; leasing, marketing, operations, customer service, finance, etc.
- Comply with all internal policies, bylaws and regulations.
- Provide leadership direction on industry best practices which are pragmatic and adaptable to our operating environment.
- Build high-performing organization through effective coaching and leadership.

Key Result Areas/ Responsibilities
- Define operational metrics that leads towards achieving organization wide strategic goals.
- Define processes and workflows, and implement tools and technology to drive productivity, efficiency and cost savings - within budget.
- Define Risk mitigation strategies to prepare and reduce the negative effects of threats and disasters on business continuity.
- Share the change mindset across the organization.
- Improve overall staff and customer satisfaction rate.

Competencies
- Strong change management, project management and leadership skills.
- Strong foundation in operations management.
- Strong business acumen.
- Excellent negotiation and communication skills.
- Diligent and self-motivated.
- Upholds organizational values.
- Must have the ability to tailor communication and messaging with varying levels of the organization

**Qualifications**:

- Master/Bachelor’s degree in Business Administration, Information Systems or equivalent with minimum of 10 years of relevant working experience.
- Industry experience in management consulting, property management and investments are plus points.
- Advance knowledge with Excel, Database structures, BI (Power BI, etc).
- Experience in the development and implementation of process and systems changes required

Related Experience
- Solid background of experience and an impressive track record of innovation and attainment of goals in complex organizations, especially in a global enterprise environment and matrix organizations.
- Experience in directing and managing within a dynamic and challenging environment, working inclusively through people in a multi-cultural environment to achieve shared objectives.
- Total Quality Management certification, Six Sigma, etc.

**Salary**: RM18,000.00 per month

Schedule:

- Monday to Friday

  • Personal Assistant to Director

    1 day ago

    Bandar Sunway, Malaysia Talentvis Malaysia Sdn Bhd Full time 240,000 - 600,000 per year

    Administrative & PA SupportProvide full administrative and secretarial support to Management or Director.Manage schedules, appointments, and meeting arrangements.Prepare meeting minutes, reports, and correspondence.Maintain proper filing systems and handle confidential documents.Company Secretarial SupportLiaise with company secretary on statutory filings...

  • Operation Excellence Specialist

    2 weeks ago

    Bandar Bukit Raja, Malaysia CJ Century Logistics Sdn Bhd Full time

    **Responsibilities**: - Drive operational excellence projects using re-engineering, lean/six sigma, best practices framework, benchmarking, analytics technique. - Consistently review, identify, suggest and rollout productivity improvements for the existing business units. - Replicate successful project work/ share best practices and serve as a change agent...

  • General Manager

    5 days ago

    Bandar Sunway, Malaysia F.E Venture Full time

    **Description** We are an-established subsidiary of one of the leading veterinary pharmaceutical industries in south east asia, with core business activities in the field. We are seeking a talented and motivated individual to join our team as a **General Manager** As the General Manager, you will play a pivotal role in overseeing the day-to-day operations...

  • Project Director

    2 days ago

    Bandar Sunway, Malaysia Bread Advertising Full time

    Our client, a leading educational institution, is looking for a Project Director (Construction) to join their Assets & Property subsidiary. The Project Director is the internal technical expert who is responsible for project management which include both greenfield and brownfield development projects, strategic asset enhancement initiatives encompassing...

  • Operation Executive

    2 days ago

    Bandar Sunway, Malaysia Eve M Solution Full time

    Our client IT Software (Gaming) in Bandar Sunway is looking a Operation Executive to join them. **Responsibilities**: - Specifying and building tools to improve the speed and quality of support. - Analyzing support workflows and making suggestions to improve efficiency and effectiveness. - Working closely with product teams to understand and give input...

  • IT Operations Executive

    1 week ago

    Bandar Sunway, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **Responsibilities**: - Working closely with product teams to understand and give input into product changes. - Coordinate and manage project plans, resources, and timelines for on-time delivery. - Managing schedules of team members according to customer demand. - Developing and maintaining standard operating procedures. - Maintain control over quality...

  • Director (Strategy and Sustainability)

    2 days ago

    Bandar Seri Iskandar, Malaysia Petronas Full time

    Perak, Malaysia **BE THE FIRST TO APPLY** **JOB PURPOSE** The Director, Strategy & Sustainability will be responsible for the development, implementation, and continuous refinement of the university’s long-term strategic plan, ensuring the strategic plans position the university as a global leader in engineering and technology education in support of...

  • Retail Operation Executive

    2 weeks ago

    Bandar Sunway, Malaysia Senheng Electric (kl) Sdn Bhd Full time

    **Responsibilities**: - Job description - You will be the FUTURE AREA MANAGER - Perks &**Benefits**: - Benefits: - Travelling Allowance - Designation Allowance - Annual Dinner - Staff Voucher - Internal Promotion to Area Manager - EPF, SOCSO contribution - Yearly bonus and increment**Responsibilities**: - Monitor and support in all aspects that...

  • Director of Marketing

    3 days ago

    Bandar Penawar, Johor, Malaysia Mandarin Oriental Full time 120,000 - 240,000 per year

    About The JobBased at the The Sirēya Desaru Coast within the Sales & Marketing department in Desaru Coast, Johor, the Director of Marketing & Communications is responsible for developing, executing, and managing the hotel's annual marketing and communications strategy, ensuring integrated campaigns across all channels to support revenue goals in...

  • Director of Sales

    3 days ago

    Bandar Penawar, Johor, Malaysia Mandarin Oriental Full time 90,000 - 120,000 per year

    The Sirēya Desaru Coast is looking for a Director of Sales & Marketing to join our Sales & Marketing Department.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the...