Executive, Business Development

The Platform Services team at ZALORA is young, highly dynamic, and energetic. The aim of the Platform Services team is to provide ZALORA’s strategic brand partners with tailored solutions that will help our partners to grow their business, ranging from fulfillment to marketing, to digital eProduction and data analytics. Think of us as intrapreneurs within ZALORA. The team is constantly on the lookout for new business opportunities to drive ZALORA to be the No. 1 fashion e-commerce platform in Southeast Asia.

As the Platform Services vertical of ZALORA’s business grows, we are looking for a 1SS business development executive. In this role you will be involved in lead generation, onboarding and incubation brand.

This is a dynamic role in a fast-paced and growing business where you will work closely with top management of the company and get extensive regional and cross-functional exposure. If you want to be part of building the premier e-commerce destination in one of the world’s most dynamic markets join us

**Responsibilities**:

- Collect and analyze internal and external market data to derive business insights and capture a pipeline of opportunities for new business development;
- Be responsible for identifying potential client and generate a healthy sale pipeline;
- Understand fully all product under partner services has to offer and customize the 1SS solution to client based on the business needs;
- Successfully Onbaord potential client from sale pipeline to 1SS solution in timely manner;
- Interact with stakeholders of different teams to ensure client receive enough support during onbaording so that 1SS experience to be maintained at all time;
- Coordination with cross department _eg. category manager on the priority leads to be onboarded to 1SS;_
- Monitor and drive the performance of the onboarded brands for the first 3 months by getting them to adopt the 1SS tools/environment created by Zalora, tools which will enable the brands to grow and run independently after the 3-month incubation period;
- Building good relationships and trust with client to understand more about their business and their key success factors;
- Lead end-to-end projects from planning to completion, managing small to medium project with cross-functional teams;_ eg. onboarding journey experience improvement project._
- Update the management team on weekly progress

**Requirements**:

- Bachelor's degree is a minimum, higher qualification preferred
- 1-3 years of working experience in the field of Project Management, E-commerce, Consulting, SaaS / PaaS, B2B2C logistic
- Experience in managing wide array of stakeholders and driving successful projects is a must
- Nimble, agile, able to nurture relationships and to handle the job effectively
- Diligent, organized and methodological with excellent communication
- Strong Microsoft Office skills (Excel, Word and PowerPoint).
- Number-oriented person, skilled in working with data tools (e.g. Tableau, etc)
- Interest in driving business improvements through analysis and data-driven decision making

**Platform Services Team**

Platform Services & Support team is the integral team within ZALORA Commercial department, bridging the discussions and leading projects between the Supply Chain, Operations, Tech & Commercial teams of ZALORA. The primary focus of Platform Services & Support team is to create superior experience for our key Trade business partners (brands e.g. Nike, Mango, Topshop, etc.), by focusing on (1) excellent customer service (2) fast onboarding process, (3) timely resolution of queries and (4) finding opportunities for mutual growth by focusing on new services and avenues to drive partnerships with brands to the next level.

**The ZALORA Story**

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.

**_ Consent Disclaimer_**

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