Counsellor - Welfare & Student Experience (Preferred Female)

1 week ago


Kuala Lumpur, Malaysia Universiti Geomatika Malaysia Full time

Job Responsibilities:

- Provide professional counselling services to students individually or in groups on matters relating to personal, social, or academic well-being.
- Plan, develop, and implement welfare and mental health programs that promote emotional resilience, positive mindset, and healthy lifestyle among students.
- Conduct regular student welfare assessments and prepare reports on students’ psychosocial needs, risk factors, and support strategies.
- Serve as the first point of contact for students facing welfare concerns including accommodation, financial hardship, interpersonal conflict, or adjustment issues.
- Liaise with faculties, residential colleges, and relevant departments to identify and support students in need of welfare assistance or counselling intervention.
- Develop preventive and awareness campaigns on mental health, stress management, bullying prevention, and suicide awareness in collaboration with relevant agencies.
- Coordinate student experience initiatives such as peer support programs, community engagement, volunteerism, and student well-being campaigns.
- Maintain accurate and confidential records of all counselling sessions and welfare cases in accordance with professional ethics and institutional policy.
- Facilitate crisis intervention and referral processes for students requiring external professional assistance.
- Prepare reports, proposals, and evaluations for management and compliance purposes (e.g. MQA, ISO, internal audits).
- Participate in university committees related to student affairs, welfare, and experience enhancement.
- Represent the department in events, workshops, and professional networks related to student counselling and welfare.
- Perform other related duties as assigned to support the mission and objectives of the Student Experience Services Department.

Job Requirements:

- Bachelor/Master Degree in Counselling or related field
- Must be a licensed and registered counsellor with [Lembaga Kaunselor Malaysia]
- Minimum of 2-5 years of relevant experience in counselling, student welfare, or student support services.
- Excellent communication skills
- Excellent interpersonal and communication skills, with the ability to connect empathetically with students from diverse backgrounds.
- A caring, resilient, and student-centered attitude, committed to promoting student wellbeing and a positive campus experience

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person



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