Customer Service Officer/executive

2 weeks ago


Petaling Jaya, Malaysia Rockwills Corporation Full time

**Job Description**:

- Manage and handle customers’ complaints promptly and professionally.
- Provide product information and guidance to customers who have outstanding custody. Also involve in promoting and selling upgrade package to customers.
- Provide regular update and report to the Management team on the issues.
- Execute and report on small projects assigned by superior.
- Any other tasks as and when assigned by Management or direct superior.

**Requirements**:

- Minimum 1-year relevant working experience in customer service.
- Familiar with MsPowerPoint, MsExcel and MsWord.
- Excellent verbal and written communication skills.
- Independent, initiative, problem solving skills and able to work under minimum supervision.
- Able to multitask, prioritize, and manage time efficiently.
- Applicants must be willing to report to work at Jalan Klang Lama.



  • Petaling Jaya, Malaysia Aiman Motor Sdn Bhd Full time

    **Position**: Customer Service Executive/Officer **Location**:Aiman Motor Sdn Bhd **Responsibilities**: - CSE will assist and report directly to Service Manager on daily operation matters - CSE will assist and report (dotted line reporting) to Proton i/Care department for respect of process and procedures on customer complaint handling - CSE shall...


  • Petaling Jaya, Selangor, Malaysia Marie France Bodyline Sdn Bhd Full time 30,000 - 40,000 per year

    Reporting to the Center Manager, the Customer Service Officer is the first contact point for clients and visitors to our center. As part of the team, the front desk executive's role is to assist in the smooth and efficient running of the center, to adhere to protocols at all times in line with the company strategy, goals and values; and be knowledgeable...


  • Petaling Jaya, Malaysia Cxl executive Full time

    **JOB DETAILS**: - Work Location: Wisma Ali Bawal, Petaling Jaya - Working Days: Monday - Friday (Must be willing to work on Saturday, Sunday & PH considered as OT if required) - Working Hours: 9:00 am - 6:00 pm - Joining Date: Immediately - Salary Package: Fixed Basic salary RM2000 + Commission Unlimited + OT **REQUIREMENTS**: - Fresh graduate &...


  • Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full time

    Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...


  • Petaling Jaya, Selangor, Malaysia Polymorph Recruitment Full time

    Key Responsibilities:Order Processing & Delivery:Manage and process customer orders, ensuring accurate order entry into the system.Coordinate delivery schedules and ensure timely invoicing.Liaise with logistics to track Sea, Air, and Road shipments.Customer Interaction:Respond to customer inquiries and provide timely support regarding orders, product...


  • Petaling Jaya, Malaysia Aiman Motor Sdn Bhd Full time

    **Position**: Customer Service Executive **Location**:Aiman Motor Sdn Bhd **Responsibilities**: **Customer Service Executive** - CSE will assist and report directly to Service Manager on daily operation matters - CSE will assist and report (dotted line reporting) to Management for respect of process and procedures on customer complaint handling - CSE shall...


  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY**Job Summary** Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...


  • Petaling Jaya, Malaysia Beaks Group Full time

    **Job Purpose**: To manage purchaser relations, handle after-sales service, and coordinate with the Property Management team during the handover and post-completion stages — ensuring excellent customer experience and smooth transition from developer to building management. **Key Responsibilities**: 1. Purchaser Relationship & After-Sales Support - Act as...


  • Petaling Jaya, Malaysia Click Services Sdn Bhd Full time

    **In this Role, you'll get to**: - Validate & monitor progress of campaign entries to ensure the completion of projects and on time delivery. - Follow up closely on rejected campaign entries and update customer with the status and progress. - To support the execution of client service program to drive client satisfaction - Professionally handle high volume...