Operation Executive

5 days ago

Ipoh, Malaysia Sen Kee Food Trading Sdn Bhd ( D' Laksa) Full time

**Operation**:
1. To ensure that restaurant operate efficiently and profitably while maintaining their reputation and ethos.

2. Work as communicator between outlet pic or management and subordinates.

3. Supervise and support the operation for all outlet assigned.

4. Train, motivate, supervise, communicate and evaluate food & beverage service staff in accordance with operating policies

5. Assist to prepare training materials for outlet staff training.

6. Conduct onsite training (operation guideline & customer service) based on schedule arranged

8. Involve in new outlet opening.

9. To ensure the achievement of monthly profit and sales

10. Assist HOD in audit and review outlet performance.

11. Ensuring compliance with licensing, hygiene and health and safety legislation / guidelines.

12. Liaising with customers, employees, purchasing, and licensing authorities

13. Weekly reporting on outlet performance includes stocks & staff.

14. Assist food safety audit and halal department.

15. Audit outlet and handling complaint.

**Daily Task**:
1. Ensure all outlet has enough manpower to run the business.

2. Arrange man power accordingly by follow labor cost guideline.

3. Check morning & closing report for each outlet, follow-up with outlet pic and ensure closing report sent completely.

4. Check Supervisor’s daily report, and record all the issue reported.

5. Submit vegetable order (mon, wed & fri).

6. Outlet visit report includes:

- Outlet condition
- Staff performance
- Product quality
- Stock issue
- Other highlighted issue

**Weekly**:

- Plan staff roster based on outlet’s operational requirements.
- Complete weekly labor cost.
- Conduct staff appraisal on week 3 every month.

**Requirement**:

- Possess at least a Diploma in any field and or at least 1 years of working experience in the related field is required for this position.
- Preferably having management experience in food and beverage line.
- A team player with leadership skills, independent and pleasant personality.
- Good command of verbal and written English, Bahasa Malaysia and Mandarin.
- Maturity to deal with all staff and customers in professional way.
- Possess own transport for work.
- Able to work in long hours.
- Able to travel within states.

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Puchong: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Budget Control: 1 year (preferred)
- F&B Management: 1 year (preferred)

License/Certification:

- Food Handling (preferred)

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