Front Desk Administrative Assistant

2 days ago


Taman Tun Dr Ismail, Malaysia DBC Asia Healthcare Full time

**Key Responsibilities**:

- Appointment Scheduling
- Patient Intake (Assist new patients with registration)
- Billing and Payments, including processing insurance claims and following up on outstanding accounts.
- Administrative Support to physiotherapists and other staff, including preparing patient files, handling correspondence, and managing office supplies.
- Record Keeping (Maintain patient records in compliance with privacy and confidentiality regulations).
- Communication: Serve as a liaison between patients and physiotherapists, conveying messages and information as needed.

**Requirements**:

- Qualification: Diploma or equivalent; additional certification in office administration or related field is a plus.

**Good to Have**:

- Experience in a physiotherapy or medical office setting.
- Knowledge in SQL system
- Familiarity with insurance billing and coding.
- Previous experience in a front desk or administrative role, preferably in a healthcare setting.

**Skills**:

- Proficiency in MS Office (Word, Excel) and experience with scheduling software.
- Excellent time management and organizational skills.
- Strong written and verbal communication skills.
- Basic understanding of medical terminology and billing processes.

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Rotational shift

Expected Start Date: 04/01/2025



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