Support & Technical

**Job Overview**: **Responsibilities**: **Technical Support**: - Respond to customer inquiries and provide technical support within Service Level Agreements (SLAs) via various communication channels. (Level 1 Support) - Handle more complex technical issues, whether on-site or in-house, that cannot be resolved at the initial resolution attempts. These issues...

**Overview**: The IT Technician Executive is responsible for maintaining the college's IT infrastructure, providing technical support to staff and students, and ensuring the efficient operation of all technology systems. This role requires problem-solving skills, technical expertise, and the ability to work collaboratively across departments to resolve IT...

Provide technical support for tablets/phones to all DO for HQ and Regional offices - Provide barcode support for HQ and Regional Offices - Asset Management/Tracking/documentation on all IT related peripherals - Provide daily/weekly/monthly reports on work carried out - Able to support Windows and Android platform - Provide 1st level tablet/phone support for...

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. - Evaluate unique or complex...

Job **Description**: - Responsible for Microsoft Office 365 Troubleshooting, Support & Maintenance. - Proactively manage, troubleshoot in resolving Technical Support issues. - Responsible to contact Principal Technical Support team for any troubleshooting cases. - Responsible for preparing / updating of User Guide and Technical Documentation. - Provide...

Job Scope: - To log support calls and document/tickets their outcome to facilitate the resolution of common queries. - To redirect or escalate support requests to the appropriate member of the IT Infrastructure Team - To pro-actively provide information to end-users on the progress of outstanding support calls. - To deploy PCs and associated peripherals...

Job Scope: - To log support calls and document/tickets their outcome to facilitate the resolution of common queries. - To redirect or escalate support requests to the appropriate member of the IT Infrastructure Team - To pro-actively provide information to end-users on the progress of outstanding support calls. - To deploy PCs and associated peripherals...

We're looking for a passionate and dedicated Technical Support (Japanese Speaker) to join our team in Petaling Jaya, SelangorKey Responsibilities:Delivering top-tier support for complex, show-stopper issues through phone, email, and remote assistance including working with enterprise customers.Commitment to ensuring the success and fulfilment of our global...

Flowbird is a French-headquartered company specializing in payment and ticketing systems, notably for car parks and public transport systems. We are an undisputed world leader in urban mobility focused on smart parking management with 70% market share due to our 280 000 connected meters delivering value to more than 5 000 cities in all continents. The Group...

**Responsibilities of Technical Support Specialist but are not limited to**: - Managing the installation and configuration of electronic displays (monitors and TVs) and PC hardware, as well as the installation of electronic display software and drivers. - Maintaining and repairing IT equipment and peripheral devices. - Be on-site to conduct diagnosis on...