Team Lead

Qualifications: **Minimum requirements**: - Ability to mentor a team to meet quality standards and metrics set by the department. - Minimum of 1+ years of sales supervisor experience, managing and leading a team. - Proficiency in using Excel. - Flexibility to work in an ever-changing environment. - Excellent written and verbal communication skills in...

Overview: We are looking for a dedicated **Quality Team Lead** to oversee the quality assurance process within our BPO operations. The role will be responsible for ensuring service excellence, driving compliance with quality standards, and mentoring a team of Quality Analysts. Qualifications: - Bachelor’s degree or diploma in any field.**Fluent in...

Position: Team Lead - Native Japanese Location: Bayan Lepas, Penang Salary Range: 12,000 - 14,000 Language: Japanese and English Specialization: TL exp in Customer Service background Target Onboarding Date: ASAP or with Notice Period Type: Full-time Shift: Regular shift and/or 24/7 BPO, CS + TL Experience is required **Responsibilities**: - Ability...

Overview: Qualifications: **Minimum requirements**: - Bachelor Degree preferred - Significant experience in a complex fast paced environment - Minimum 2 years of prior relevant people management experience - Strategic thinker with strong analytical and creative problem-solving skills - Excellent written and verbal communication skills in **English** and...

QualificationsMinimum requirements:Bachelor Degree preferredSignificant experience in a complex fast paced environmentMinimum 2 years of prior relevant people management experienceStrategic thinker with strong analytical and creative problem-solving skillsExcellent written and verbal communication skillsPassion for ensuring an excellent user...

**Quality Analyst / Team Lead** Shift Role**:24/7, 9 hours per shift.** Location: Bayan Lepas,Penang **Responsibilities**: - Construct searches and reports designed for automated analysis and topic identification in - recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business...

Qualifications: **Minimum requirements**: - Bachelor Degree preferred - Significant experience in a complex fast paced environment - Experience supporting a **fintech/digital wallet platform**: - Minimum 2 years of prior relevant people management experience - Strategic thinker with strong analytical and creative problem-solving skills - Excellent written...

Overview: Qualifications: **Minimum requirements**: - Bachelor Degree preferred - Significant experience in a complex fast paced environment - Minimum 2 years of prior relevant people management experience - Strategic thinker with strong analytical and creative problem-solving skills - Excellent written and verbal communication skills - Passion for ensuring...

**Responsibilities**: - Set-up, lead and manage Foreign Worker Solution Services Team including recruiting, coordination, and administration, to ensure a smooth and effective end to end hiring process. - Develop and implement standardized procedures and best practices for the foreign worker hiring process which includes recruitment, onboarding, and also...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...