Customer Service Representative Petaling Jaya

5 days ago

Petaling Jaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

_Skillset Recruitment Agency Sdn Bhd is the one stop recruitment provider for executive and non-executive employees across Malaysia. Actively recruiting the right fit talent that can fulfill our client needs. For this position, you will be working under one of our clients, a BPO company based in _**Ara Damansara, Petaling Jaya (15 mins walking distance to LRT).**_

**Basic Salary: up to RM 2,300**

Working Days/Hours**:5 days work, 2 days off, rotational shift**

**JOB REQUIREMENTS**:

- **Fluently** communicating and writing skills in English and Bahasa Malaysia.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem-solving skills and ability to perform in a high-paced working environment.

**JOB DESCRIPTION**:

- Possess strong understanding of company’s products.
- Ensure positive attitude towards customers at all times.
- Direct calls from customers to the appropriate department when necessary.
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.

**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 24 months

Pay: RM2,000.00 - RM2,300.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Work Location: In person

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