January Intake Customer Service Executive English Speaker
14 hours ago
**Project**: Telco project
**Working Days**: 5 days’ work, 2 days off
**Working Hours**: Rotational shift (9 hours per shift)
**JOB REQUIREMENTS**:
- Excellent communication and writing skills in English and Bahasa Malaysia.
- Proficiency in Mandarin language will be an added advantage.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem-solving skills and ability to perform in a high-paced working environment.
- Age Group: 18-55 years old.
**JOB DESCRIPTION**:
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess a strong understanding of the company's products.
- Keep records of customer interactions.
Pay: Up to RM2,800.00 per month
Schedule:
- Rotational shift
Work Location: In person
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