Executive,operation(Franchise)

7 days ago

Bukit Jalil, Malaysia BE International Marketing Sdn Bhd Full time

**Overview of the Position**:
This role is to support and manage our business centre matters, including backend operations and event coordination, assisting local and international operations. As the key outlet contact person (Business Centre & Key In Point (BCKP)), responsibilities include overseeing daily operations like sales submissions, order processing, inventory management, staff training and updates.

**The role required to execute the below tasks and initiative**:

- Developing and monitoring Business Centre (BCKP) administration SOPs, procedures, mechanisms and manuals to manage compliance with franchise agreements.
- Monitor compliance of these manuals through regular communication and market visits to Business Centre (BCKP).
- Develop strong relationship with franchisees by regular communication and market visits.
- Coordinate, set up and manage new outlets opening from ground zero which includes renovation, arrangement of equipment’s & machineries, training and other related matters to ensure smooth opening for the franchise.
- Guide Business Centre (BCKP) during new product launching, as well as Business Centre (BCKP) and end user promotions.
- To perform audit, evaluating environmental surveys and to ensure site operation of excellence for whole Malaysia and oversea Business Centre (BCKP).
- Verify that all Delivery Orders (DO) are signed and a copy is returned to the Operations Department. Check and confirm that deposits made by outlets (BCKP) are accurate, signed, and accepted by the Finance Department.
- Oversee the processing of consignment stock to new Business Centre & Key In Point. Manage consignment returns, top-up consignments for BCKPs, and ensure compliance with documentation and processes.
- Timely submission of monthly reports to head office and ensure accuracy of reports submitted. Ensure daily sales reports and money submissions are accurate and complete.

**To be successful in this role, we are expecting the below**:

- Minimum 1-3 years working experience.
- Experience in **Business Operations or Retail Management, preferably in the MLM/Direct Selling industry/ Retails or equivalent.**:

- Proficient in speaking English, Bahasa Malaysia _(Mandarin, or other local languages would be an advantage)._
- Good interpersonal and well organized.
- Attention to detail and a proactive approach to problem-solving.
- Willing to work under pressure and manage dateline on timely manner.
- Computer competency.
- Ability to travel internationally as and when required.
- **Work location: Bukit Jalil (Nearby Pavilion Bukit Jalil)**

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person

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