Front Office

Trains, cross -trains, and retrains all front office personnel. - Participates in the selection of front office personnel. - Schedules the front office staff. - Supervises workload during shifts. - Evaluates the job performance if each front office employee. - Maintains working relationships and communicates with all departments. - Maintains master key...

**Position Summary** At **TC Garden Resort**, our Front Office is the heart of guest service. As the **Front Office Supervisor**, you will oversee daily front desk operations, ensuring smooth check-ins, check-outs, and excellent guest experiences. You’ll lead and guide the FO team, handle escalations, and work closely with other departments to deliver the...

**Job Title: Front Office Assistant** **Department: Front Office** **Report to: Front Office Manager** **Location: Wings by Croske Resort Langkawi** **Summary**: **Job Descriptions**: - Provides warm hospitality to all guests during their stay - To handle check-ins and check-outs of guests - Providing guest services to guests which includes intro to...

**Key Responsibilities and Accountabilities** The Duty Manager is responsible for ensuring that all guest requests and needs are promptly and effectively addressed, while also being responsive to the directives of the Assistant Front Office Manager and Hotel Manager. **Core Duties**: - **Smooth Operation of the Front Office**: Oversee the day-to-day...

**Job Summary**: **Key Responsibilities**: - Assist the Front Office Manager in managing the front desk, concierge, and guest services teams. - Ensure smooth check-in and check-out processes, providing exceptional service to all guests. - Handle guest inquiries, requests, and complaints promptly and professionally. - Monitor and maintain high standards of...

_We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff._ - To be successful as a hotel front desk, you should provide guests...

**Job Summary** The Assistant Front Office Manager leads and manages the daily operations of the Front Office Department, ensuring smooth service delivery, high guest satisfaction, and effective team performance. This role is responsible for supervising guest services, staff training, operational standards, and coordination with other departments to deliver...

Job Vacancy: Assistant Front Office Manager (AFOM) Location: Wings by Croske Resort Langkawi, Malaysia **Job Type**: Full-Time Industry: Hospitality About Us: Wings by Croske Resort Langkawi is a premier destination for luxury and comfort, offering world-class facilities and exceptional guest experiences. Located amidst the breathtaking beauty of...

**Job Summary** The Front Office Assistant is responsible for providing efficient and professional service at the hotel’s reception and guest service areas. This role involves welcoming guests, managing check-in/check-out procedures, handling reservations, and ensuring that guest needs are attended to promptly and courteously. **Key...

**Overview** **Duties** - Greet and welcome guests in a professional manner - Answer and direct phone calls promptly - Perform clerical duties such as filing, photocopying, and data entry - Manage incoming and outgoing mail - Maintain a tidy and organized reception area - Assist with scheduling appointments and reservations - Provide administrative support...