Branch Executive/ Manager
1 week ago
**Responsibilities & Authorities**
- **OPERATION - OFFICE**_
- To assist the Branch Manager to formulate, implement and monitor strategy business plan
- To ensure smooth running of day to day operation of branch including its office basic administrative/HR/account operations, business development, and product management.
- To responsible for branch management and performance monitoring.
- To ensure control and compliance of relevant guidelines and policies.
- To undertake any other job functions assigned by the branch manager and/or the management.
- **SALES & MARKETING**_
- To develop new customer base.
- To manage & develop new business opportunities in his/her territory.
- To plan, execute & implement effective marketing plans.
- To open new accounts and service existing accounts.
- To liaise & maintain good relationship with customer & supplier.
- To contribute directly to the sales, profitability and business growth of the branch
- To drive and enhance customer service quality and promote teamwork to achieve service excellence.
- Prepare quotations & proposals for repair, maintenance and minor upgrading work
- Work closely with his/her superior to execute the directive set in term new project, new segment and products.
- Identify, analyze, and meet client’s technical needs while continuously look into new businesses.
- Control on direct marketing expenditure and provide business projection for future opportunities.
- Regularly report market situation to Manager, Service & Product Modernization on the sales activities.
- Feedback on the change in market environment and competition activities.
- Achieve sales turnover budget set.
- Prepare costing and quotation.
- Identify and target new business opportunities according to annual agreed objectives.
- Maintain regular contact with key customers to enhance business relationships.
- Provide full service support to customers to ensure their aspirations and requirements are met.
- Update the Manager, Service & Product Modernization on regular basis via reports with intelligence on key customer and competitor activities.
- **OPERATION - SITE**_
- Lead a group of Sales Executive, Technical Supervisors and Technicians on selected sites to deliver excellent customer satisfaction on installation, breakdown call & maintenance contract execution
- Manage contractors in installations, repairs and upgrading work
- Coach, oversee and lead the maintenance teams for quality servicing delivery.
- Verify all works are properly carried out to specifications.
- Enforce and ensure compliance with the Company’s safety policies and procedures
**Education & Experience (preferred)**
- Diploma / Degree or equivalent
- At least 3 years working experience in engineering or related fields
**Skills & Knowledge (Required or To Be Provided if do not possess)**
- Industrial Engineering (IE) and/or business management skills
- Computer Skills - AutoCad 2000; Window 2000; MS Internet Explorer; Ms Word; Excel; Power Points
Pay: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Attendance bonus
- Commission pay
- Performance bonus
Work Location: In person
Expected Start Date: 08/01/2025
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