Production Supervisor

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
- We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on itJob Title: Supervisor, Production

Department: Operations

Position Overview:
Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to making the lives of people with diabetes easier. Through its OmniPod Insulin Management System, Insulet seeks to expand the use of insulin pump therapy among people with insulin-dependent diabetes. Insulet's Delivery Systems business also partners with global pharmaceutical and biotechnology companies to tailor the OmniPod technology platform for the delivery of subcutaneous drugs across multiple therapeutic areas.

**Responsibilities**:

- Manage and coach a team of operators and material handlers focusing on performance, behaviors, product quality, and operational efficiency. Must be available for ad-hoc employee relations issue on a 24/7 basis, as needed.
- Manage and be responsible for work order execution and close.
- Document and report status of operational goals using operational scorecards.
- Provide timely performance feedback to personnel and responsible for delivering annual performance appraisals.
- Maintain timekeeping for all employees including vacation and FMLA.
- Identify opportunities for improvement and make recommendations for solutions.
- Ensure the use of consistent processes and procedures to support efficient operations and enhance product quality.
- Ensure timely training and on-boarding of new employees.
- Train and mentor fellow operators on the manufacturing processes, equipment, and general mechanical skills.
- Utilize human machine interfaces (HMIs) to identify and correct shifts in process control.
- Ensures adequate supply of raw materials and process aids to operate efficiently.
- Troubleshoot and identify potential solutions for mechanical errors, safety issues or general operating inefficiencies within the production processes.
- Interface directly with cross-functional departments to help drive preventative maintenance schedules, techniques, and training improvements.
- Able to utilize computer systems to support in the material inventory and quality management processes.
- Execution of equipment/process validation protocols under mínimal supervision.
- Safely follow standard operating procedures including but not limited to material handling, record keeping, packaging, and shipment preparation. Must follow all Good Manufacturing Practices (GMPs).
- Excellent attention to detail, good organization, and capable of working independently with mínimal instruction from production manager.
- Able to work in small groups and cross functional teams to troubleshoot issues, identify and implement collective corrective actions.
- Maintain a clean work environment suitable for medical device manufacturing and cleanroom production.
- Perform other duties as required.

Minimum Requirements:
Education and Experience:

- Bachelor’s Degree or equivalent combination of education and experience
- 2 - 5 years of on-the-job manufacturing experience
- Must be proficient in English language to be able to read documentation, communicate, and write.
- Multi-language fluency (English, Malay minimum)

Preferred Skills and Competencies:

- Previous experience running, debugging, and/or maintaining highly automated discrete component assembly equipment is preferred.
- Previous experience with technologies such as laser welding, heat staking, ultrasonic welding, and ESD-sensitive devices preferred but not required.
- Experience in a start-up production environment is a plus.
- Experience working with Human Machine Interfaces (HMIs).
- Familiarity with manufacturing instrumentation such as optical gauging, video microscopes, micrometers, calipers, feeler gauges, dial indicators, and gauge blocks.

Physical Requirements (if applicable):

- Required to stand for at least 80% of working time per shift, with walking at least 50% of working time per shift