Store Supervisor

**Duties of Store Supervisor include**:

- Maintaining smooth operations of stores.
- Provide personalized consultation and styling advice for customers.
- Motivate team in delivering boutique KPIs and implementation of key initiatives.
- Responsible in presenting merchandise desirably in accordance to suggested guidelines and maintaining a tidy store consistent with client expectations.
- Identify training needs and assist in training and guidance of team members.
- Foster a team working attitude, open to provide and receive constructive feedback, be a role model to other employees.
- Supervises team performance, providing customer service levels and operational feedback to management.
- Coordinates, liaises, and assists customer on service-after-sales (repair).
- Assist in inventory management, roster planning and cashiering services.
- Perform assigned duties per requests from Store Manager & Management.

**Who we are**:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

**Why you'll love working here**:

- **Our employees matter. **As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
- **Vibrant culture. **We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
- **Socially responsible. **We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

**What we value**:
At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
- At least 3 years of retail or hospitality experience, demonstrating supervisory responsibilities in previous employment(s).
- Computer literate; familiarity using POS systems.
- Extremely personable, positive, and approachable.
- Fantastic customer service skills.