Retail Supervisor

1 day ago

Kota Kinabalu, Malaysia HAG STORE SDN. BHD. Full time

**HAG STORE SDN. BHD. is Recruiting**

The Retail Supervisor is responsible for overseeing daily store operations, managing staff, and ensuring exceptional customer service. This role involves mentoring team members, monitoring sales performance, and implementing merchandising strategies to maximize sales and enhance the customer experience. If you think you meet the following requirements, you are welcome to join us:
**Salary & Benefit Packages**
- Salary: Up to RM3,000++ ( Monthly Bonus + Commission).
- Annual Bonus provided.
- Entitled to EPF, EIS, SOCSO, and leave entitlement in Malaysia.
- Employee Recognition Programs.
- Employee Discount.
- Training is provided.
- Opportunities for professional development and career advancement.
- A supportive and inclusive work environment that values work-life balance.

**Vacancy Location**
- HAG SOLAR & LIGHTING, **LAWAS** BRANCH
- HAG SOLAR & LIGHTING, **BEAUFORT** BRANCH
- HAG SOLAR & LIGHTING, **KENINGAU** BRANCH
- HAG SOLAR & LIGHTING, **PAPAR** BRANCH
- HAG SOLAR & LIGHTING, **KOLOMBONG** BRANCH
- HAG SOLAR & LIGHTING, **PUTATAN** BRANCH

**Responsibility**
- Lead team members to achieve monthly sales targets.
- Oversee & motivate staff: Help retail sales staff achieve sales targets.
- Communicate with the team: Responsible for all staff-related issues.
- Maintain inventory: Ensure there is no deficit in stock and report any discrepancies, problems and recommendations to the Management.
- Update customer requirements/report to the Management.

**Requirement**
- 2 years of experience in related fields is preferred.
- Excellent communication skills & ability to motivate team members.
- Strong leadership skills.
- Strong work ethic with excellent time management.
- Having a friendly and engaging personality, delivering a high standard of customer service.
- Confidence to actively introduce products to customers and drive to achieve sales targets.

Pay: Up to RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Papar: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (required)

**Experience**:

- Supervising: 1 year (required)
- Retail sales: 1 year (required)

**Language**:

- Mandarin (required)
- English (required)

Willingness to travel:

- 75% (preferred)

Expected Start Date: 11/30/2024

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