Sales Trainer

**Tasks & responsibilities**

1. Analyze Training Needs and Develop an Annual Training Plan
- Analyze RCP results, CfE Coaching Reports, Coaching clinic results, PDT, MRS, Brand performance, Brand strategy etc to understand current Sales force capability and identify the training needs
- Consult with cross functional team to validate the training needs
- Develop Sales force Annual Training Plan align to local training needs and ROPU training plans
- Communicate training calendar across cross functional team(Sales, Marketing, Medical, ComOps, HR)and update it if any change made

2. Design, Develop and Adapt Sales Training materials
- Design / Develop training solutions locally required when not available in ROPU / Global
- Collaborate with cross functional teams to design Product Knowledge test questions and Customer Engagement Skills test scenarios by adapting ROPU / Global training materials effectively
- Utilize resource of information to enrich training programs e.g) RCP results, CfE Coaching Reports, PDT, Brand performance etc.
- Ensure professional printing and packaging of materials as well as maintenance of company training tools
- Constantly innovate with new training methods, channels, tactics in both training delivery and results (e.g. using digital channels and tools) to drive efficiency and effectiveness in existing training processes when proven

3. Conduct training professionally
- [Administrator]
- Effectively manage the learning environment (e.g. pre / post course communication, training room layout, materials, equipment etc.)
- [Facilitator]
- Effectively engage the audience by utilizing various facilitation techniques (e.g. revert and relay, experiential activities, questioning etc.)
- Effectively use training tools (e.g. flip charts, post it, stickers, audio, video etc.)
- Maintain high level of Professional Presence (e.g. voice, posture, gesture, facial expression etc.)
- Demonstrates effective communication skills (e.g. active listening, use of simple / participant's language etc.)
- [Instructor]
- Provide simple / clear instruction to ensure participant's understanding (e.g. role play, case study, activity, group work etc.)
- Establish credibility by demonstrating expertise and knowledge (e.g. answering questions, simplifying complex concepts, modeling etc.)
- Deliver training programs aligned to the training objectives

4. Working cross functional team (e.g. Sales managers, Marketing, Medical, ComOps etc.) collaboration and alignment
- Creates / develops innovative solution to serve the training needs to lead the business results
- Influences relevant stakeholders(e.g. Sales managers, Marketing, Medical, ComOps etc.) to drive embedding of sales force trainings initiatives

**Requirements**:
The role will be based in Kuala Lumpur, Malaysia.
- AAI Behaviors (Accountability, Agility, Intrapreneurship)
- High ethical standards
- Strong and broad understanding of Human Pharma business in terms of Marketing & Sales
- Strong personal interaction skills / Team player
- Advanced organization skills across multiple, simultaneous training initiatives
- Result and solution driven
- Skills required:

- Industry / Product knowledge
- Content mastery of sales training topic
- Strong training delivery skills
- Influencing Skills (Leading without authority)
- Customer Relationship Management
- Self development / Open minded and lifelong learner
- Communication skills
- Planning and organizing
- IT literacy

**Experience**:
Min. 3 years of direct selling / field management experience in healthcare industry

**Salary**: RM6,000.00 - RM10,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales Training (required)