(Thai Speaker) Customer Success Specialist

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**Job Title: CHAT SUPPORT (THAI SPEAKER)** **Location: KL Sentral** **Working Hours: Shift 24*7** **Min Requirement : Degree - 1 year experience, Diploma - 2 years experience** **Salary up to : RM 3,000 - RM 3,500** **Allowances : House Allowance + complexity Allowance** **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**Responsibilities**: - Operating an inbound and outbound inside sales to serve the customers. - Ability to handle incoming/ outgoing calls inside sales campaign. - Build qualify campaign leads. - Covert leads into orders. - Capture call information with dates, customer inputs, sales journey in SFDC, reasons for disqualification of leads. - In the absence...

Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification - Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action - Set up and optimize company pages within...

Preferred Thai speaker - Fresh graduate are welcome Pay: RM4,700.00 - RM5,500.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Overtime pay - Performance bonus - Retention bonus **Language**: - Thai (required)

**Customer Success Specialist - Fresh Grads Encouraged to Apply** You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

**D**UTIES AND **R**ESPONSIBILITIES**: The Help Desk team will provide two (2) primary functions: **1. Support End User Windows 10 Migrations** - Team will provide remote guidance for end-user migration of Customer Laptops and Desktops, Virtual Desktops - Help Desk Role for Physical System i. Kickstart physical remote Laptops and Desktops ii. Enabling the...