Chat Support-native Thai Speaker-fresh Graduate
1 week ago
Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required
- Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the Facebook processes
- Able to read, write, and speak fluently and spontaneously in both English and, for native speakers, in their native language
ประเภทของงาน: งานประจำ
เงินเดือน: RM3,000.00 - RM4,000.00 ต่อเดือน
Ability to commute/relocate:
- KL Sentral: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Where are you currently located?
- Are you willing to work in Malaysia?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Thai (preferred)
- English (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
-
Sj7- Chat Support
1 week ago
Brickfields, Malaysia Career International FOS Search Full time**Job Title: CHAT SUPPORT (THAI SPEAKER)** **Location: KL Sentral** **Working Hours: Shift 24*7** **Min Requirement : Degree - 1 year experience, Diploma - 2 years experience** **Salary up to : RM 3,000 - RM 3,500** **Allowances : House Allowance + complexity Allowance** **DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they...
-
Chat Support
4 days ago
Brickfields, Malaysia TCOC NG Limited Full time*Vacancy: Chat Support - Mandarin Speaker* Location: KL Sentral, Malaysia **Salary**: RM4100 Language: Mandarin + English Working Hour: 24*7 Rotational Education/Requirement: Diploma and Bachelor’s Degree (Fresh Graduate) or SPM with 2 years of CS experiences Joining Date : ASAP *Headcount: 10 *Job Summary:* - Understand customer enquiries and...
-
Live Chat Support
4 days ago
Brickfields, Malaysia Career International Fos Sdn. Bhd Full timeDUTIES AND RESPONSIBILITIES: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry...
-
Chat Support
2 weeks ago
Brickfields, Malaysia Career International FOS Sdn Bhd Full timeUnderstand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following clients documented call flows, work processes, data entry requirements, and complaint...
-
Brickfields, Malaysia Career International Full time**Responsibilities**: - Operating an inbound and outbound inside sales to serve the customers. - Ability to handle incoming/ outgoing calls inside sales campaign. - Build qualify campaign leads. - Covert leads into orders. - Capture call information with dates, customer inputs, sales journey in SFDC, reasons for disqualification of leads. - In the absence...
-
Brickfields, Malaysia REGENERATION RESOURCES Full timeWe are seeking an exceptional Native Japanese-speaking Chat Support Navigator to join our dynamic team at a cutting-edge technology company. Your primary mission will be to provide exceptional customer service and support to our valued users, ensuring a seamless and satisfying experience on our platform. **Responsibilities**: - Provide real-time chat...
-
Airline Customer Service Representative
7 hours ago
Brickfields, Malaysia REGENERATION RESOURCES Full time**Job Overview** We seek a passionate and enthusiastic Airline Customer Service Representative (Native Thai Speaker) to join our exceptional team. As a key member of our team, you will play a pivotal role in delivering world-class support to our esteemed Thai-speaking customers. With your native fluency in Thai and unwavering commitment to customer...
-
Chat Support Advisor
2 weeks ago
Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time**DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...
-
Chat Support Advisor
4 days ago
Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time**DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...
-
C17- Social Media Chat Support
2 days ago
Brickfields, Malaysia Career International Fos Sdn. Bhd Full timeUnderstand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following clients documented call flows, work processes, data entry requirements, and complaint...