Manager, Service Department

1 week ago


Semenyih, Malaysia Pro Auto Drive Sdn Bhd Full time

**Job Descriptions**
- Oversee and coordinate the work of the service technicians to ensure all repairs and maintenance are completed efficiently and to a high standard.
- Manage the workflow and scheduling of the service department to minimise customer wait times and maximise productivity.
- Liaise with customers to understand their repair needs, provide cost estimates, and ensure their satisfaction with the service received.
- Monitor inventory levels of parts and consumables, and place orders as needed to maintain adequate stock.
- Provide training and development opportunities for the service team to keep their skills up-to-date.
- Implement continuous improvement initiatives to streamline processes and enhance the overall performance of the service department.
- Ensure compliance with all relevant automotive industry regulations and safety standards.
- Collaborate with other departments, such as sales and parts, to provide a seamless customer experience.

**Job requirements**
- Extensive experience (5+ years) as a manager or supervisor in an automotive service department.
- In-depth knowledge of automotive systems, repair procedures, and diagnostic techniques.
- Strong leadership and people management skills, with the ability to motivate and develop a team.
- Excellent customer service orientation and communication skills.
- Problem-solving and decision-making abilities to handle complex repair issues.
- Proficient in inventory management and cost control.
- Familiarity with relevant automotive industry regulations and safety standards.
- Must be willing to work at Beranang.

Pay: RM4,000.00 - RM6,000.00 per month

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Budget Control: 1 year (preferred)



  • Semenyih, Selangor, Malaysia ProAuto Drive Sdn Bhd Full time 72,000 - 120,000 per year

    Job Responsibilities:Manage the operations of an authorized Toyota dealership service centre, covering both front-line customer engagement and workshop production activities, including vehicle servicing and repairs.Strategize, forecast, plan, and execute initiatives to achieve monthly sales, service volume, and quality performance targets.Monitor and control...


  • Semenyih, Malaysia Pro Auto Drive Sdn Bhd Full time

    Supporting company leadership and supervising administrative department activities for staff members. - Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts. - Entering and updating client records. - Handle general administration tasks, not limited to issuing quotations, debit...


  • Semenyih, Malaysia Pro Auto Drive Sdn Bhd Full time

    **Responsibilities**: - Oversee and optimize the performance and productivity of all technicians. - Manage the status and maintenance schedule of vehicles, including assigning tasks to technicians and updating Service Advisors on estimated completion times. - Ensure repair orders are accurately and efficiently distributed and carried out. - Complete all...


  • Semenyih, Malaysia Pro Auto Drive Sdn Bhd Full time

    Supporting company leadership and supervising administrative department activities for staff members. - Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts. - Ensuring that documents and customer service records are accurate, organized and well-maintained. - Keeping up-to-date...

  • Manager, Body

    4 days ago


    Semenyih, Malaysia Pro Auto Drive Sdn Bhd Full time

    Directs and schedules the work of all employees - Forecasts goals and objectives for the department - Prepares and administers an annual operating budget for the body & paint - Implements aggressive marketing plan to increase body & paint - Monitors technicians' daily productivity reports and corresponding payroll record - Establishes and maintains good...


  • Semenyih, Malaysia PCM Semenyih Motor Sdn Bhd Full time

    Greeting customers, scheduling service appointments and receiving vehicle information. - Achieve enhanced customer satisfaction through careful listening to customer's request, obtaining approval for additional jobs and provide detail explanation of repair orders. - Estimates cost and completion time/settles customer accounts. - Ensure vehicles are ready...


  • Semenyih, Malaysia Pro Auto Drive Sdn Bhd Full time

    **JOB HIGHLIGHTS** - Attractive Remuneration Package_ - Fast Growing Company_ - Positive Working Environment_ **JOB DESCRIPTIONS** - Perform routine maintenance and general mechanic work on vehicles by Proton, complying to Company’s SOP. - Conduct basic auto care and maintenance tasks such as oil changes, fluid level checks, tire rotation, replace brake...


  • Semenyih, Malaysia Pro Auto Drive Sdn Bhd Full time

    Responsible with inventory control and storage activities, such as planning service parts order, conducting weekly/monthly stock take, investigate whenever there are discrepancies and preparing reports required. - Oversee receiving and storage operation. - Ensure the integrity of stock inventory. - Process daily parts orders. - Handle documentation and...


  • Semenyih, Malaysia TERUS MAJU SERVICES SDN BHD Full time

    Duties and Responsibilities : 1. Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. 2. To prepare job order and quotation. 3. To in-charge in customer complaint, quality problem solving activities and works with manufacturing/ maintenance department by implementing effective corrective and preventive...


  • Semenyih, Malaysia Panglima City Motor Sdn Bhd Full time

    **JOB RESPONSIBILITIES** - Attend walk-in customers and provide information in response to inquiries they have. - Handle general administration tasks, not limited to issuing quotations, debit notes, receipts, cover notes and policies, submitting daily collections, performing commission recoveries and commission payables, policy cancellation submissions,...