Assistant Front Office Manager

2 weeks ago


Puchong, Malaysia MTREE HOTEL | PUCHONG Full time

Directly supervise all front office personnel and ensure proper completion of all front office duties
- Ensure that the front desk provides a professional and friendly service for customers
- Responsible for VIP movements in the hotel.
- Directs and coordinates the activities of the front desk, reservations, guest services, concierge and telephone areas
- Prepare monthly reports for front office department
- Troubleshooting emergencies
- Dealing with customers, including handling complaints when they come to the desk.
- In general, perform any other duties that might be assigned by higher management.

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Free parking
- Meal provided
- Opportunities for promotion

Schedule:

- Rotational shift

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Front Office: 5 years (preferred)



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