Assistant Front Office Manager
2 weeks ago
Directly supervise all front office personnel and ensure proper completion of all front office duties
- Ensure that the front desk provides a professional and friendly service for customers
- Responsible for VIP movements in the hotel.
- Directs and coordinates the activities of the front desk, reservations, guest services, concierge and telephone areas
- Prepare monthly reports for front office department
- Troubleshooting emergencies
- Dealing with customers, including handling complaints when they come to the desk.
- In general, perform any other duties that might be assigned by higher management.
**Job Types**: Full-time, Permanent
**Salary**: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Free parking
- Meal provided
- Opportunities for promotion
Schedule:
- Rotational shift
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Front Office: 5 years (preferred)
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