Store Crew Celcomdigi

4 days ago


Kuala Lumpur, Malaysia ITCAN Pte Ltd Full time

**Store Crew - CelcomDigi**

**Available Locations**:

- CelcomDigi Hub, Subang Hi Tech
- IOI Mall, Putrajaya
- TTDI
- Taman Sagar
- KLIA

**Employment Type**: Full-Time
**Industry**: Telecommunications / Retail
**Salary**: RM2,300 - RM2,500
**Additional Benefits**:

- Laundry Allowance (RM40/month)
- Overtime Pay
- Sales Commission

**About the Role**

We’re hiring energetic and customer-focused **Store Crew members** to represent **CelcomDigi** across our selected retail outlets. This is an exciting opportunity for individuals who are passionate about technology and enjoy delivering excellent customer service in a retail environment. Fresh graduates are encouraged to apply

**What You'll Do**
- Conduct interactive product demos for postpaid, prepaid, mobile devices, accessories, and value-added services (VAS).
- Oversee daily store operations, including sales transactions, customer support, and administrative tasks.
- Understand customer needs, suggest suitable products or services, and provide solutions with a customer-first approach.
- Support customer onboarding (registrations), device setups, and provide after-sales assistance.
- Ensure visual displays and the store environment are always clean, appealing, and aligned with brand guidelines.
- Assist in executing promotional activities, campaign launches, and store events.
- Work towards achieving service excellence and customer satisfaction targets (NPS).
- Share insights and feedback with the retail team to help improve customer experience and operations.

**Who We're Looking For**
- Diploma holders or equivalent.
- Fresh graduates are welcome to apply.
- Strong people skills with a flair for customer engagement and product presentation.
- Tech-savvy with a solid grasp of mobile devices, apps, and digital tools.
- Fluent in English (Mandarin proficiency is an added bonus).
- Positive, driven, and able to thrive in a fast-paced setting.
- A dependable team player with good multitasking abilities.

**Why Work With Us?**
- Attractive salary package with commissions and OT pay.
- Be part of a dynamic and fast-growing Telco brand.
- Get involved in exciting brand events and campaigns.
- Build valuable experience in retail, sales, and customer service.

**Job Types**: Full-time, Contract, Fresh graduate

Pay: Up to RM2,500.00 per month

**Benefits**:

- Flexible schedule
- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Tips

Work Location: In person



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