Thai Bilingual Technical Support Web Hosting Bangsar
2 weeks ago
**Responsibilities**:
- Manage customer accounts through high level of consultation
- Directly responsible for selling our products and services
- Become a product expert that helps advise customers what the best solution to their goals are
- Answer questions and troubleshoot issues related to customer’s accounts, billing, and products.
- Meet daily and monthly revenue targets and other metrics related to adherence, and survey scores
- Field inbound contacts from new and existing customers while working within a non-scripted contact flow
**Requirements**:
- Thai Speaker with basic English communication skills.
- Experience with Sales and Tech service is a plus
- Good Customer Service skills to help customers.
- Knowledge of internet, social media and/or small business is highly preferred
- Excellent spoken and written communication
- Strong interpersonal skills to include proven rapport building and sales techniques
**JOB HIGHLIGHTS**:
- With language allowance
- Stable & secured company
Schedule:
- Rotational shift
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Technical Support: 1 year (preferred)
**Language**:
- Thai (required)
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