Executive, Customer Experience

Do you want to journey with us in transforming the "Living & Workspaces" of others?Be part of Feruni Ceramiche, Malaysia's leading tile brand where innovation meets craftsmanship. We are on a mission to uplift the standard of service across our retail stores, and we are hiring a Customer Experience Executive to make that happen.This is a newly created role...

**About The Tea Republic** Established in 2010 in Kuala Lumpur, The Tea Republic is a premium tea gifting brand redefining the tea experience. Our exquisitely blended teas and elegant packaging make us a favourite among gift shoppers, wellness enthusiasts, and corporates seeking something meaningful. **Role Summary** This is not your typical customer...

Position Overview:As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and...

Job ResponsibilitiesDeliver excellent customer service and manage the needs of our customers through our communication channels (Phone, Email, and WhatsApp etc)Professionally handle inquiries from clients and customers.Understand and deliver business strategies and improve customer services through the execution of self-service.Continuously identify work...

Job Description:Role Overview:The Admin – Customer Experience is responsible for supporting day-to-day operations of the customer service team, ensuring smooth handling of customer queries, maintaining proper records, assisting with reporting, and ensuring timely communication between internal teams and users.Key Responsibilities:1. Customer Support...

**How will you gain from this career?** - Opportunity to work with the leading technical and engineering solutions provider in Malaysia. - Challenges and opportunities to level up your experience and career growth **Other benefits that you might be interested with**: - Professional training and development with certifications **What you will be...

**Job Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Assist and guide customers to place orders on our sales channels - Take the extra mile to engage and to deliver the best customer service to all of our customers. - Resolve any emerging problems that our customers might face in a timely...

Be the voice that makes a differenceJoin our team and deliver exceptional customer experiences while handling insurance processes and promoting digital solutions. If you're passionate about helping customers and growing your career, this role is for you.ResponsibilitiesAttend outbound & inbound calls in courteous manner and provide excellent services to meet...

ResponsibilitiesAttend outbound & inbound calls in courteous manner and provide excellent services to meet customer's expectations and handle complaints effectively with confidence.To build customer retention rate by attending interested customers, interviewing customers and handling loan application submissions.To attend administrative tasks on insurance...

Responsibilities:Attend outbound & inbound calls in courteous manner and provide excellent services to meet customer's expectations and handle complaints effectively with confidence.Attending administrative tasks, including responding to inquiries from the CS & ASK mailboxes.To perform tele sales for all Insurance Product (Auto & Credit Life)To promote...