Executive, Customer Experience

Position Overview:As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and...

Job ResponsibilitiesDeliver excellent customer service and manage the needs of our customers through our communication channels (Phone, Email, and WhatsApp etc)Professionally handle inquiries from clients and customers.Understand and deliver business strategies and improve customer services through the execution of self-service.Continuously identify work...

Job Description:Role Overview:The Admin – Customer Experience is responsible for supporting day-to-day operations of the customer service team, ensuring smooth handling of customer queries, maintaining proper records, assisting with reporting, and ensuring timely communication between internal teams and users.Key Responsibilities:1. Customer Support...

ResponsibilitiesAttend outbound & inbound calls in courteous manner and provide excellent services to meet customer's expectations and handle complaints effectively with confidence.To build customer retention rate by attending interested customers, interviewing customers and handling loan application submissions.To attend administrative tasks on insurance...

Responsibilities:Attend outbound & inbound calls in courteous manner and provide excellent services to meet customer's expectations and handle complaints effectively with confidence.Attending administrative tasks, including responding to inquiries from the CS & ASK mailboxes.To perform tele sales for all Insurance Product (Auto & Credit Life)To promote...

Roles & Responsibilities:To be responsible for handling Business Partners in the State/state about the Cuckoo Air Conditioning installation process and progress (end-to-end process).To act as Fujicare Sdn Bhd liaison person with Business Partners and customers regarding the Air Conditioning Rent-to-own program by Cuckoo.To effectively manage the respective...

As a Customer Experience Executive, you will be the front line of our customer experience, ensuring everyinteraction is warm, efficient, and memorable.Key Responsibilities● Provide Customer SupportHandle a high volume of daily enquiries through various channels (email, phone, live chat,WhatsApp, social media) with professionalism, empathy, and accuracy.●...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

This is a full-time Account Executive role located on-site in Petaling Jaya. The Account Executive will be responsible for managing client accounts, identifying new business opportunities, and maintaining strong relationships with clients. The role will involve developing sales strategies, preparing proposals, and meeting sales targets.Duties &...

Position SnapshotLocation: Petaling Jaya, Selangor, MYCompany: Nestle MalaysiaFull-timeBachelor's Degree4+ years of experiencePosition SummaryJoining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and...