Branch Administration

2 weeks ago

Ipoh, Malaysia TCIM SDN BHD Full time

**TCIM SDN BHD** is seeking a highly organized and detail-oriented Branch Administrator to join our team at our **Ipoh**branch. This role is crucial in ensuring the smooth and efficient day-to-day operations of the branch, providing support to various departments, and delivering excellent customer service.

**Job Summary**:
The Branch Administrator is responsible for overseeing various administrative tasks, including financial record-keeping, customer service, sales support, inventory management, and facility maintenance. This role requires strong communication skills, problem-solving abilities, and the ability to multitask effectively in a fast-paced environment.

**Responsibilities**:
Financial:

- Follow up and collect outstanding payments from branch debtors (sales, service, and parts) and manage within the credit terms.
- Manage petty cash within the established policy and SOP manual.
- Bank in cash and cheques within 24 hours of receiving from customers.
- Submit supplier invoices and LPOs to the AP department monthly, monitor payment status, and check supplier statements.

Customer Service & Sales Support:

- Provide assistance to sales activities and general administrative support to the branch manager on a timely basis.
- Complete tasks assigned by the branch manager or EM head within the given timeframe.
- Address and resolve customer issues such as invoice requests, orders, and other inquiries.
- Maintain positive customer relationships through professional and courteous interactions.

Operations & Administration:

- Manage machinery stock according to SOPs, including raising JRs for PDI and conducting arrival inspections.
- Raise GRNs to inform the PIC after receiving machines from branches or principles.
- Ensure the safekeeping of machine accessories.
- Perform monthly warming up of machine stock.
- Ensure strict compliance with machine sales delivery procedures as outlined in the SOP manual.
- Maintain organized files of machinery documents after delivery.
- Conduct monthly building safety inspections to ensure a safe and positive environment.
- Timely renewal of business licenses, rental agreements, company vehicle insurance, and road tax.

Sustainability:

- Incorporate Economic, Environmental, Social, and Governance (EESG) risks and opportunities into daily business operations and decision-making processes.

**Qualifications**:

- At least 1 year or more of working experience in the related field is required for this position and will add points.
- Strong communication, presentation, and negotiation skills will be given priority.
- Proficiency in Microsoft, PowerPoint, Excel, and Word will add points.
- Initiative and willingness to learn are essential.
- Ability to multitask and prioritize effectively.
- Problem-solving and decision-making skills.
- Knowledge of basic accounting principles.
- Familiarity with inventory management procedures.

**Please get in touch with us if you are interested**:
PH: +60 12-251 6728 (Sam)

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Work Location: In person

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