Operation Customer Services

The Project Specialist – Customer Service Compliance & Policy is responsible for developing, implementing, and overseeing new policies, processes, and systems in alignment with the implementation of e-Invoicing initiative by IRB. This role will collaborate and partner with the Finance Control to ensures that the customer service operations adhere to...

**Seller Support**: **Job scope**: - To deliver excellent CS and manage the needs of Shopee's customer (through live chats) - Liaise with other departments as required to resolve user issues - Professionally handle the high volume of inquiries from customer - Able to speak and write in English fluently - Have experience in sho**ee live (other live also...

Key Responsibilities:Leadership and Managing:·       Manage and lead the customer service operation team, manage customer feedback, complaints, and issues together with managing peers·       Provide coaching, training, and development to team members to enhance their performance and customer service skills·       Manage the budget for...

We are looking for a reliable Logistics Customer Service Assistant to assist with logistics operations, handle customer inquiries, and ensure timely deliveries. **Key Responsibilities**: - **Customer Support**: Handle logistics-related inquiries and provide updates on order status and delivery schedules. - **Order Management**: Assist in processing orders...

The Assistant Manager, Logistics, Warehouse, Customs & Compliance is responsible for overseeing all inbound and outbound logistics operations managed by the appointed 3PL vendor, while ensuring full compliance with relevant customs regulations, company policies, and global trade requirements. This role serves as the primary point of accountability for...

**Job Requirement** - Proficient in using computers, including Microsoft Office and other software - Posses at least SPM - Scan goods and collect payments - Ensure pricing is correct - Issue change, receipts, refunds - Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change - Resolve...

Position SummaryTheCustomer Service Assistantis responsible to support the process of stocks deliveries and returns to customers through proper documentations. The incumbent will be working closely with Commercial team and 3rd Party Logistic (3PL) to ensure orders reach customer according to delivery KPI.Working Location: Bandar Bukit Raja, Klang (next to...

1) Menyediakan maklumat pengenalan kepada bakal pelanggan dan pelanggan baru 2) Memastikan pengguna berpuas hati dengan produk atau perkhidmatan dengan mengendalikan aduan dan pertanyaan 3) Membuat susulan dengan pelanggan atau pelanggan melalui telefon atau e-mel untuk memastikan bahawa mereka masih berpuas hati dengan pembelian mereka 4) Memberitahu...

1) Menyediakan maklumat pengenalan kepada bakal pelanggan dan pelanggan baru 2) Memastikan pengguna berpuas hati dengan produk atau perkhidmatan dengan mengendalikan aduan dan pertanyaan 3) Membuat susulan dengan pelanggan atau pelanggan melalui telefon atau e-mel untuk memastikan bahawa mereka masih berpuas hati dengan pembelian mereka 4) Memberitahu...

1) Menyediakan maklumat pengenalan kepada bakal pelanggan dan pelanggan baru 2) Memastikan pengguna berpuas hati dengan produk atau perkhidmatan dengan mengendalikan aduan dan pertanyaan 3) Membuat susulan dengan pelanggan atau pelanggan melalui telefon atau e-mel untuk memastikan bahawa mereka masih berpuas hati dengan pembelian mereka 4) Memberitahu...