Operation Customer Services

**Requirement**: - Coordinate and manage the day to day trucking includes truck planning & tracking Managing drivers - To handle customer enquiries - To prepare reports for Management - Must have strong self-discipline - At least min 2 year’s working experience in transport/trucking planning - Required language: English & Bahasa Malaysia - Preferred...

Are you looking for an opportunity to work in the supply chain? If so, we may be the place for you! We provide integrated, thorough, and high quality logistic solutions to our clienteles in this fast-paced environment. Customer engagement and satisfaction is key to our success. We are looking for talents who are hungry to learn new things, passionate in...

**Customer Service**: **Job scope**: - To deliver excellent CS and manage the needs of Shopee's customer (through live chats) - Liaise with other departments as required to resolve user issues - Professionally handle the high volume of inquiries from customer - Able to speak and write in English fluently - **Working days**:5 days a week, 2 day off (1...

**Decision accountabilities** - Responsible for updating stores on time and accurately. This is not only for the original ETA of truck arrival but on all subsequent revised ETA’s if trucks are delayed for any reasons. - Follow up and work with the JMS Team in transport to get the latest update on truck statuses and dive in to check independently if...

Guide customers through product usage, answer questions and collect feedback to improve satisfaction. - Identify and address cancellation concerns with personalized calls, converting lost orders into sales. - Identify trends and root causes of returns, cancellations, and other issues to improve processes. - Implement strategies to retain key customers, drive...

Location : Bukit Raja, Klang Industry : Logistics Skills **:English, Diploma in Admin, Minimum 1 year experience in Customer Service, Logistic (Import & Export), Documentation control and etc.** **Requirements**: - Diploma in Admin - Minimum 1 year experience in Customer Service handling Logistics (Import & Export), Documentation control and...

Guide customers through product usage, answer questions and collect feedback to improve satisfaction. - Identify and address cancellation concerns with personalized calls, converting lost orders into sales. - Identify trends and root causes of returns, cancellations, and other issues to improve processes. - Implement strategies to retain key customers, drive...

**Location**:Kawasan Perindustrian Bukit Raja, Klang** **Position Summary**: The Service Technician is responsible for dismantling, assembling, and testing internal/service products **Responsibilities**: - To perform dismantling, assembly & testing on in-house/service products based on drawing. - Involve in modification and trading job like pump...

Job Title: Export Business Manager Industry: Food manufacturing Location: Shah Alam **About the Job** As an Export Business Manager, you will be expected to build and maintain good relationships with the clients, distributors and customers. Besides that, you will need to manage the operation of distributors, collaborate with internal stakeholders,...

prepare quotation, invoices, purchase order and other clerical documents. - Convert purchase order to purchase invoice - To maintain the documentation and filing systems to ensure it is kept up-to-date. - To perform day to day general administrative tasks. - To liaise with Warehouse, Sales and Customer Service Department pertaining to all delivery...

To assist in the preparation and improvement of Standard Operation Procedures. - To implement all policies, activities, procedures, and instructions as relevant and required by the quality management system. - To assist in the preparation of handover of vacant possession to customer. - To attend and handle all customer/ purchaser’s complaints/inquiries and...

To assist in the preparation and improvement of Standard Operation Procedures. - To implement all policies, activities, procedures, and instructions as relevant and required by the quality management system. - To assist in the preparation of handover of vacant possession to customer. - To attend and handle all customer/ purchaser’s complaints/inquiries and...

Service Exec: **Job Description**: - Monitor the day to day after sales operations to ensure that all staff follows the procedures laid down by the vehicle manufacturer (like Workshop Process Consulting / sending technical info, feedback etc o To constantly monitor the operation to ensure that the Standard Operating Procedures (SOP), WPC and audit...

**Job Summary** - The Customer Service Leader plays a crucial role in overseeing and managing the customer service department within an organization. - This position requires strong leadership skills, a customer-centric mindset, and the ability to develop and implement strategies to enhance the overall customer experience. - The Customer Service Leader is...

**Job description**: - To ensure existing pillar, eRoadshow, S-Livestream and S-Game are managed at the utmost expectation. Ensuring of S-Coin issuance, sales and traffic are on par with target. - To ensure operation are running smoothly, including monitoring backend, operation, process, fulfilment, customer service, dispute & refund. - To achieve mínimal...

Our client is one of the **leading international company **providing customer service to its international customers! Your role will be responsible to identify the customers' needs and respond proactively to all of their concerns and manage the day-to-day customer service operations. It’s a good opportunity to begin a career with our client. **JOB...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**Responsibilities**: - Provide good customer services and maintain good rapport with customers. - Attend to their inquiries and resolve any issues. - Deliver fast response and consistent service. - Initiative driven in completing tasks on time. **Requirements**: - Excellent communication skills, as well as proper grammar in English. - Customer Service or...

**Responsibilities**: - To follow all rule and regulation of TTSPM inside factory - Main job is to do Die Setting - To help Die Technician doing Die Preventive Maintenance - To help Die Technician doing Die cleaning service - To help Die Technician doing Kaizen(improvement) work **Qualifications / Requirements**: - Minimum SPM/SKM/Vocational - Minimum of...

**Requirements**: - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. Tel - Possess good telephone etiquette with a smiley voice. - Knowledge in handling basic computer (Microsoft Excel/Word etc). - Good communication and interpersonal skills. - Ability to multi-task,...