Customer Service

The Project Specialist – Customer Service Compliance & Policy is responsible for developing, implementing, and overseeing new policies, processes, and systems in alignment with the implementation of e-Invoicing initiative by IRB. This role will collaborate and partner with the Finance Control to ensures that the customer service operations adhere to...

Assist Customer Experience Representatives in managing their day-to-day activities and operations. Maintain and further develop quality relationships with existing customers and warehouses. Schedule or reschedule pickup and delivery appointments. Provide necessary information to internal departments in order to meet service parameters required by the...

**Job Requirement** - Proficient in using computers, including Microsoft Office and other software - Posses at least SPM - Scan goods and collect payments - Ensure pricing is correct - Issue change, receipts, refunds - Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change - Resolve...

**Seller Support**: **Job scope**: - To deliver excellent CS and manage the needs of Shopee's customer (through live chats) - Liaise with other departments as required to resolve user issues - Professionally handle the high volume of inquiries from customer - Able to speak and write in English fluently - Have experience in sho**ee live (other live also...

**Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...

1) Menyediakan maklumat pengenalan kepada bakal pelanggan dan pelanggan baru 2) Memastikan pengguna berpuas hati dengan produk atau perkhidmatan dengan mengendalikan aduan dan pertanyaan 3) Membuat susulan dengan pelanggan atau pelanggan melalui telefon atau e-mel untuk memastikan bahawa mereka masih berpuas hati dengan pembelian mereka 4) Memberitahu...

1) Menyediakan maklumat pengenalan kepada bakal pelanggan dan pelanggan baru 2) Memastikan pengguna berpuas hati dengan produk atau perkhidmatan dengan mengendalikan aduan dan pertanyaan 3) Membuat susulan dengan pelanggan atau pelanggan melalui telefon atau e-mel untuk memastikan bahawa mereka masih berpuas hati dengan pembelian mereka 4) Memberitahu...

Responsibilities:Ensure customers satisfaction is at its highest while managing and tracking KPI's.Trouble shoot and track job progress from beginning until the end.Liaise with all related departments / divisions to ensure job completion.Maintain good relations with customers.Explore for new business opportunities with customers.Meet with customers on a need...

ResponsibilitiesEnsure customers satisfaction is at its highest while managing and tracking KPI's.Trouble shoots and track job progress from beginning until the end.Liaise with all related departments / divisions to ensure job completion.Maintain good relations with customers.Meet with customers on a need be basis to enhance relations and solve...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...