Front Office-duty Manager

7 days ago


George Town, Malaysia Macalister Hotel by PHC Full time

Responsible for the general administration and profitability of the operation of the Front Office Department
- Attends operations briefing and highlights important points from the daily guests’ arrival list, occupancy forecast, causes for variance in reservations forecast and previous days’ occupancy against forecast
- Conducts Front Office Meetings on a regular basis and highlights observations in service areas for further improvement.
- Provide constant service improvement to superior to ensure that the hotel’s operation is smooth
- Assist in the pre-opening hotels or relevant hotel’s operation with the superior
- Prepares annual budget and CAPEX for the department
- Prepares and ensure that all required reports are being prepared
- Ensures effective and efficient implementation of Front Office policies and procedures
- Resolves conflicts and/or problems existing in the department.
- Oversees and assists the Front Desk during heavy check-in and check-out.
- Conduct departmental training and to monitor that it is being conducted on monthly basis
- Observes department standard grooming

**Job Types**: Full-time, Permanent

**Salary**: RM2,400.00 - RM2,600.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

COVID-19 considerations:
Must be fully Vaccinated-3 doses



  • George Town, Malaysia M SUMMIT SDN BHD Full time

    Lead and manage all aspects of the shift and ensure all service standards are followed with friendly and engaging service - Ensure correct communication between Front Office and other internal departments - Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests - Assist Front Office...

  • Duty Manager

    1 week ago


    George Town, Malaysia Agensi Pekerjaan Lifework Sdn.Bhd Full time

    A Duty Manager will be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests includes performing check-in and check-out procedures. - The Duty Manager should present...


  • George Town, Malaysia EVERGREEN LAUREL HOTEL (M) SDN. BHD. Full time

    Supervising and guiding the front office team and coordinating the team's work schedules. - He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests. - Comply with legal requirements in a lodging property. - Accurately process all cash and credit card transactions in...

  • Front Office Manager

    2 weeks ago


    George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** **Job Number**24176654 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia, 10400 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

  • Front Office Manager

    2 hours ago


    George Town, Malaysia Marriott International, Inc Full time

    **Job Number** 24176654 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...


  • George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** **Job Number**25112169 **Job Category**Rooms & Guest Services Operations **Location**Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...


  • George Town, Malaysia Marriott International, Inc Full time

    **Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24175210 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...


  • George Town, Malaysia Chinese Recreation Club Penang Full time

    **Responsibilities**: Come join our Front Office team at CRC Penang (Georgetown) **Responsibilities** Handle front office reception Handle administration duties Attend to enquiries **Qualifications** Reading / writing in Mandarin will be an added advantage Minimum SPM Benefits


  • George Town, Malaysia Trendy Expression Sdn Bhd Full time

    Basic Function Responsible for maintaining courteous and competent rooms operation and services to hotel guests. - Responsible for the daily administrative work of the Front Office. - Provide immediate reference to staff during the shift. - Double check duty rosters for the Front Office sections and sign log book of various sections. - Make every effort to...


  • George Town, Malaysia Lifework Full time

    To supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standard_ - **Main Duties & Responsibilities**:_ - Prepares in close conjunction with department heads the Rooms section of the business plan and monitors budget versus actual results during the financial year. -...