Operation Manager
9 hours ago
**ob Responsibilities**
- Oversee the overall management of the hotel to meet set objectives and targets by developing, implementing, and monitoring strategic policies and procedures.
- Uphold hotel standards to ensure guest satisfaction through excellent service quality, consistent assurance, and continuous asset improvement.
- Address and resolve management and operational issues professionally, taking prompt and effective action when needed.
- Plan, direct, and evaluate daily operations to maintain service standards and drive hotel profitability.
- Carry out any additional tasks assigned from time to time.
**Qualifications & Skills**
- Diploma or Bachelor’s Degree in Hospitality, Tourism, Hotel Management, or related fields.
- Experience in budget hotel operations is an added advantage.
- Knowledge of Human Resource Management and staff training will be beneficial.
- Must be willing to work shifts, extended hours, weekends, and public holidays as required.
- Willingness to travel and relocate when necessary.
**Benefits**
- Profit-sharing scheme
- Annual performance review and salary increment
- Monthly KPI allowance
- EPF & SOCSO contributions
- Medical coverage & insurance
- Staff room discounts
- Training opportunities
- Provided uniforms and other benefits
Pay: RM3,000.00 - RM4,000.00 per month
Work Location: In person
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