Food & Beverage Waitress

1 week ago


Petaling Jaya, Malaysia CRYSTAL CROWN HOTEL PETALING JAYA Full time

The Food & Beverage Waiter is responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. The role requires efficiency, attentiveness, and professionalism in handling guests’ needs.

**Key Responsibilities:Guest Service**:

- Greet and welcome guests warmly.
- Provide menu recommendations and take food & beverage orders accurately.
- Serve food and drinks in a timely manner.
- Ensure guest satisfaction by checking on them and addressing any concerns.

**Operations**:

- Set up tables, including arranging cutlery, napkins, and condiments.
- Maintain cleanliness and hygiene standards in the dining area.
- Assist in preparing and refilling buffet stations (if applicable).
- Handle payment transactions and issue receipts when needed.
- Coordinate with kitchen and bar staff to ensure smooth service.

**General Duties**:

- Adhere to all safety, hygiene, and sanitation standards.
- Follow company policies and procedures.
- Assist with closing duties, including clearing tables and restocking supplies.
- Support team members and maintain a positive working environment.

**Requirements**:

- Previous experience as a waiter/waitress is an advantage.
- Good communication and customer service skills.
- Ability to work in a fast-paced environment.
- Basic knowledge of food & beverage service.
- Willingness to work shifts, weekends, and public holidays.
- Neat and professional appearance.

Pay: RM1,900.00 - RM2,500.00 per month

**Benefits**:

- Gym membership
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Early shift
- Evening shift
- Night shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Tips
- Yearly bonus

Work Location: In person


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