E-commerce (Online Sales)

4 days ago


Setapak, Malaysia AFYAA Setapak Full time

Are you confident, friendly, and enjoy chatting with people?

We’re looking for a **E-commerce (Online Sales)** to join our growing team This is a great opportunity for **fresh graduates** who are eager to kick-start their careers in a supportive and dynamic work environment.

**Key Responsibilities**:

- Handle customer inquiries via **online chat** and **phone calls** in a professional and timely manner.
- Conduct **follow-ups** with customers to build strong relationships and encourage **repeat purchases**.
- Understand and provide accurate information about our **products and services**.
- Perform **outbound calls** to existing and potential customers.
- Collaborate with the team to improve the **customer experience** and internal processes.
- Carry out other duties as assigned by the **team leader**.

**Requirements**:

- Strong **communication** and **interpersonal skills**.
- Confident in handling customer interactions through **calls and online platforms**.
- Able to work **independently** and as part of a **team**.
- Willing to **learn and grow** in the role.

**What We Offer**:

- Attractive **commission** and **performance-based incentives**:

- Opportunities for **career growth** and **professional development**:

- **Company trips** and regular **team bonding activities**:

- A **supportive**, positive, and engaging working culture
- **Full training** and ongoing guidance provided
- **Working hours**: Monday to Friday, 9:00 AM - 6:00 PM
- **Salary**: Up to RM4,000/month (including bonus + commission)

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: Up to RM4,000.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus

Application Question(s):

- Your Age?
- Your current basic salary and expected?

**Language**:

- Bahasa Melayu (required)

Work Location: In person



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