Guest Service Assistant

RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...

RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...

RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24097608 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

A guest services manager handles visitor needs, front-desk operations, and ensures the highest level of guest satisfaction. Guest services managers assess employee performance, create strategies and services to enhance productivity and increase revenue and profitability. Perform daily housekeeping and room inspections, and respond to guest comments and...

Report to Front Office Executive / Duty Manager / Assistant Front Office Manager - Applicants must be willing to work on shift. - Calculate the in-house guest deposit before start the shift, to ensure all the deposit are tally with report. - Posting city ledger account into individual account before guest check out & to ensure all the city ledger account...

Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of...

First point of contact for guest enquiries and complaints. - Maintains and be aware of the importance of guest recognition. - Monitor and manage front office operations on a day-to-day basis. - Train new hires and mentor existing GSA & trainees - Incident management, investigation and reporting. - Daily rounding and reporting to the Management team any...

First point of contact for guest enquiries and complaints. - Maintains and be aware of the importance of guest recognition. - Monitor and manage front office operations on a day-to-day basis. - Train new hires and mentor existing GSA & trainees - Incident management, investigation and reporting. - Daily rounding and reporting to the Management team any...

Company DescriptionThe Lone Pine, The Boutique Hotel by The Beach, is a beautifully restored sanctuary established since 1948 on Batu Ferringhi beach. It is the only boutique hotel along the coastline, offering 90 guestrooms facing the sea and shaded by casuarina trees. Known for its sunset views, it is a popular choice for both locals and visitors seeking a...

Add expected salary to your profile for insights.Hotel Guest Service Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.Ultimately, you will help create a pleasant and...

First point of contact for guest enquiries and complaints. - Maintains and be aware of the importance of guest recognition. - Monitor and manage front office operations on a day-to-day basis. - Train new hires and mentor existing GSA & trainees - Incident management, investigation and reporting. - Daily rounding and reporting to the Management team any...

Welcome to JEN by Shangri-LaAt JEN by Shangri-La, we are passionate about delivering exceptional experiences to our guests. We believe that every moment matters and strive to create memorable moments through our warm hospitality, personalized attention, and commitment to excellence.About the RoleWe are seeking a highly motivated and experienced Guest...

This is a full-time on-site role for a Guest Service Agent located in Teluk Bahang, Penang. The Guest Service Agent will be responsible for providing exceptional customer service, handling internal and external calls, addressing guest inquiries and concerns promptly and professionally.QualificationsExcellent customer service and communication skillsAttention...

Front Office Manager at JEN Penang Georgetown by Shangri-LaCompany DescriptionJEN by Shangri-La is designed for today's highly-driven pacesetters who are eager to explore all that Asia has to offer. With roots across Asia's gateway cities, JEN reflects the dynamism that has established Asia as a force on the global stage. The brand champions the culture,...

Undertaking front desk service duties. - Administering check-in and check-outs. - Assigning rooms and issuing keys. - Processing guest payments and managing bills. - Coordinating with porters, concierge, kitchen staff and housekeeping. - Acting as a central source of information for guests during their stay. - Resolving problems and dealing with conflict or...

We are seeking a Guest Experience Coordinator to join our team at Banyan Group. This full-time on-site role involves coordinating activities to enhance the overall guest experience, such as managing room assignments, resolving guest complaints, and maintaining accurate records.Main ResponsibilitiesCoordinate room assignments and changesAssist with guest...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

**Job Number** 24063661 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24045540 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...