Series Departure Executive

2 days ago

Subang Bestari, Malaysia MKM Ticketing Travel & Tours Sdn BHd Full time

**Responsibilities**:

- Plan, coordinate, and manage series departure arrangements for both inbound and outbound tours.
- Ensure smooth execution of group departures, including ticketing, accommodation, transportation, and itinerary management.
- Liaise with airlines, hotels, transport providers, and local tour operators to confirm bookings and arrangements.
- Prepare and distribute travel documents, including tickets, visas, itineraries, and insurance policies for clients.
- Provide support and assistance to tour leaders and customers before and during their trips.
- Monitor departure schedules and resolve any last-minute issues or changes efficiently.
- Work closely with the sales and operations team to optimize tour planning and ensure customer satisfaction.
- Maintain updated records of bookings, customer preferences, and operational details.
- Handle customer inquiries and provide necessary guidance regarding tour packages and policies.
- Ensure compliance with travel regulations and company policies.

**Requirements**:

- Diploma or Degree in Tourism Management, Hospitality, Business Administration, or related fields.
- Fresh graduates are encouraged to apply; experience in travel and tour operations is an advantage.
- Strong organizational and coordination skills to manage multiple group departures.
- Proficiency in Microsoft Office and travel management systems.
- Excellent communication skills in Bahasa Melayu and English.
- Ability to work under pressure and handle last-minute changes effectively.
- Knowledge of visa processes, airline ticketing, and international travel requirements is a plus.

Pay: RM2,200.00 - RM2,500.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Monday to Friday
- On call
- Weekend jobs

Application Question(s):

- Expected Of Salary ?

**Experience**:

- Tourism: 1 year (required)

Work Location: In person

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