Cloud Solution Architect

7 days ago

Kuala Lumpur, Malaysia Sitecore Full time

**About Us**:
Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe.

**About the Role**:
As a Cloud Solution Architect in our Cloud organization, you will be working with customers, decision makers, system administrators, cloud operations and systems integrators on a daily basis, acting as the conduit between those who implement Sitecore and the infrastructure and product teams at Sitecore. With strong problem-solving skills and organizational awareness, you intervene where needed to ensure that roadblocks to customer success are removed as efficiently as possible. This is a key, customer-facing role and requires a dedicated professional with an exceptional ability to manage customer relationships and their delivery partners.

**What You’ll Do**:

- Thought leadership and guidance in maintaining Azure Cloud solutions
- Demonstrate technical leadership ability to back decisions with research and proof points, and articulate several options, the pros and cons for each, and a recommendation
- Building out and maintaining mechanisms to monitor cloud hosted environments on a regular basis
- Orchestrate architecture reviews in accordance with best practices, guidelines and Well Architected Framework
- Escalation of business critical or service impacting issues to external and internal stakeholders such as Product, Customer Success, Incident Management teams, etc.

**What You Need to Succeed**:

- Strong communication skills and an aptitude for explaining complex technical topics to a general audience
- Knowledge of microservices and containerisation with as AKS

**Additional Skills That Could Set You Apart**:

- Knowledge of CDN, WAF and cloud security
- Use of scripting languages (Python, Powershell, Bash etc.) to define processes and serverless functions
- Experience with ITIL or MOF (Microsoft Operations Framework). ITIL Certification is a plus

**Why you should click ‘Apply’**:

- **Growth** We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel. It’s never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.
- **Great team and company culture** You can find out more about our company culture and learn about our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.

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