Operations Executive
1 day ago
**Key Responsibilities**:
**Product & Services Knowledge**:
- Develop a deep understanding of the e-learning products and services offered by the company.
- Stay updated on industry trends and competitive offerings to effectively communicate product advantages.
**Sales Presentations**:
- Create compelling presentations and proposals tailored to the needs and goals of prospective clients.
- Conduct product demonstrations to showcase the features and benefits of the e-learning solutions.
**Client Engagement**:
- Establish and maintain strong relationships with clients by actively listening to their requirements and providing relevant solutions.
- Address client inquiries, concerns, and objections in a professional and informative manner.
**Sales Strategies**:
- Develop and execute effective sales strategies to meet or exceed sales targets.
- Collaborate with the marketing team to leverage marketing materials and campaigns to drive sales.
- Collaborating with the team to achieve overall sales objectives.
**Negotiation and Closing**:
- Negotiate pricing, terms, and contracts with clients to secure deals.
- Ensure timely and accurate order processing and documentation for successful closures.
**Customer Support**:
- Provide ongoing support to clients post-sale, addressing any issues or concerns and ensuring a positive customer experience.
- Act as a liaison between clients and the company's customer support and technical teams.
**Report and Analysis**:
- Maintain accurate records of sales activities, including leads, prospects, and deals.
- Generate regular reports on sales performance, forecasts, and market trends.
**Market Research**:
- Stay informed about the competitive landscape and market trends in e-learning.
- Identify new opportunities for growth and product development based on market research.
**Training and Development**:
- Continuously update knowledge and skills related to e-learning products and sales techniques.
- Participate in training sessions and workshops provided by the company and principles.
**Knowledge and Skill Requirements**:
- Bachelor's degree in Business, Marketing, Sales, or a related field.
- [1-2] years of proven track record in sales, especially in the e-learning or education technology industry can be beneficial.
- Express interest in providing innovative eLearning solutions to enhance learning and teaching within organizations.
- Proficient with MS Office 365.
- Exceptional communication and negotiation skills.
- Ability to deliver engaging presentations.
- Self-motivated with the ability to work independently and as part of a team.
- Attention to details to prevent or mínimal errors on sales documents.
- Strong organizational and time management skill.
- Problem-solving skill in resolving issues related to orders inquiries, or communication.
- Willingness to travel for client meetings and conferences.
- Comfortable working in a fast-paced, high-pressure environment.
**Benefit**:
- EPF + SOCSO
- Annual Leave + Medical Leave
Pay: RM3,000.00 - RM5,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- sales: 1 year (required)
Work Location: In person
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