Customer Service-mandarin Speaker

2 days ago


Johor Bahru, Malaysia Jibs-Ray Nigeria Ltd Full time

*Role: Customer Service Executive (Mandarin Speaker)*
- Taiwan & Hong Kong Market
- Qualification: 18 years old, completed with SPM, UEC, and IGCSE certificates.
- Language: Chinese + English
- Working Days & Shifts: 5.5 days / Rotational Shifts (24*7)
- Joining Date: ASAP
- Total Salary: RM 4,000

(RM 3000 Basic + 300 6th Day Allowance + 300 Night Shift Allowance + 400 KPI)

1 month Accommodation Provided For Outstation
- Upon request, with 6 month(s) services bond

ONLY FOR JB

*Job Description:*

Exceeding customer expectations in terms of customer service and providing accurate information.

Working in a team to achieve the required KPI elements and SLA.

Proficient in typing & Good computer literacy.

Capable of handling multiple tasks in a fast-paced environment.

Able to read Traditional Chinese characters.
- Leave Policy: Annual Leave - 12 Days, Medical Leave - 14 Days, Additional leave details will be provided during the onboarding process
- Shuttle Services: Tampoi, Skudai, Taman U, Bukit Indah, Gelang Patah, City Square, Larkin, Mutiara Rini
- IV Process: Walk in

Pay: RM4,000.00 - RM4,300.00 per month

Schedule:

- Rotational shift

Work Location: In person



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