Customer Service Executive
1 week ago
_**Able to relocate to**:_Bandar Medini 7, Nusajaya_
**Salary**: Basic + Allowance + Overtime (OT) **If required
**Working Days**:6 days, 1 day off (Depending on schedule - change weekly)
**Working Hours**: 24 / 7 ( 9 hour per shift)
**REQUIREMENTS**:
- 18 - 55 years old
- Atleast SPM Certficate or SKM Certificate
- Able to work rotational shift
- Mandarin speaker also _**AVAILABLE**_
- **FRESH GRADUATED ARE ENCOURAGED TO APPLY**_
**JOB DESCRIPTION**:
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure positive attitude towards customers at all times.
- Possess strong understanding of company’s products.
- Keep records of customer interactions.
**Job Types**: Full-time, Fresh graduate
**Salary**: RM1,900.00 - RM3,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
-
Customer Service Executive
6 days ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Customer Service Representative
3 days ago
Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full timeJob Description:ResponsibilitiesWe seek a dedicated Customer Service Executive to deliver exceptional service experiences and ensure the quality of our customer interactions.The ideal candidate will actively share customer feedback with internal departments to drive continuous improvement and enhance the overall customer experience.This role requires strong...
-
Customer Service Executive
2 weeks ago
Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full timeResponsibilityDeliver fair outcome to our customers and ensure the quality of service in place.Actively share customer feedback with internal departments to improve the customer experience.Actively respond to the feedback received from social media.Work with internal teams to ensure the pre & post service for all products are in place.RequirementsWith 1+...
-
Customer Service Team Leader
3 weeks ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...
-
Customer Service Executive
2 days ago
Johor Bahru, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time**Responsibilities**: - Ensure the preparation of quotation time basis with sufficient details and follow up. - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters. - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond...
-
Customer Service Executive
7 days ago
Johor Bahru, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english - **Position: Customer Service Executive** **Qualification**: Completed with SPM, UEC, ICGSE...
-
Customer Service Officer
4 weeks ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Customer Service Executive
2 days ago
Johor Bahru, Johor, Malaysia Talent Recruit Full timeCustomer Service Executive - Support Hong Kong RegionJob Openings Customer Service Executive - Support Hong Kong RegionAbout the job Customer Service Executive - Support Hong Kong RegionCompany BackgroundWe are representing our client, a global CX solutions provider, currently hiring for the new E-Hailing & Deliveries Service / Data Centre project to support...
-
Customer Service Executive
6 days ago
Johor Bahru, Malaysia Herlo Consultancy Sdn Bhd Full time**Hiring Customer Service Executive** **High Pay, RM2500 to RM3000 + EPF + SOSCO + EIS** **Your Benefits**: - Guarantee Annual Bonus - Attendance Bonus - Free Season Parking - Dental & Eyewear Benefits - Team & Company Gatherings - Peer to Peer Recognition Scheme **Testimonial From Employee**: “Enjoyable and a place for young people to grow” - from...
-
Customer Service Executive
4 days ago
Johor Bahru, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Call Center Customer Service Bahasa english Inbound BPO BPO Voice Process International Call Centre inbound calls BPO Skills BPO Operations Call Centre skills BPO...
-
Customer Service Executive
3 weeks ago
Johor Bahru, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- Job Description: - Proficiency in English Communication(Speak, Read, Write) - Handling all inbound calls pertaining to customer general...
-
Customer Service Executive
3 weeks ago
Johor Bahru, Malaysia SEER Recruitment Agency Full time**Job Position: Customer Service Executive (**Cantonese Speaker**)** **Salary Up To RM3900** **Location: Iskandar Puteri, Johor Bahru** **Working Hour: 5 days(PH & Weekends) Rotational Shift** **Job Descriptions**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to...
-
Customer Service Executive
2 weeks ago
Johor Bahru, Johor, Malaysia Tecsia Lubricants Pte Ltd Full timeHandle incoming and outgoing calls and attend visitor or walk-in customers.Build relationships with existing customers to follow up with customer maintenance schedules and replacement stock.Cold calling to existing and potential customers to support sales growth.Prepare regular reports on order statuses, customer satisfaction, and complaint...
-
Customer Service Executive
3 weeks ago
Johor Bahru, Malaysia PDS International Pte Ltd Full timeCompany based in Singapore (which means you have to travel to Singapore) PDS International is a committed Personal Protective Equipment (PPE) Specialist with the mission to empower all businesses with the innovation and knowledge to keep their workplace health and safety in check. We have expanded regionally in SE Asia and we are looking for enthusiastic...
-
Customer Service Executive
2 days ago
Johor Bahru, Johor, Malaysia Inter Island Group Full timeCustomer Service ExecutiveSalary Range: RM3000 - RM4500ResponsibilitiesProvide an omnichannel experience e.g email, chats, Whats-App, social media, calls with a comprehensive understanding of our products and services.Personalise and engage customers effectively to drive customer satisfaction.Assist customers with enquiries and issues efficiently to mitigate...
-
inbound customer service executive
2 days ago
Johor Bahru, Johor, Malaysia Jobstreet Malaysia Full timeWe are seeking a dedicated and customer-focused Inbound Customer Service Executive to join our dynamic team based in Iskandar Putri Johor. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued clients through inbound calls.What you'll be doingAnswering and responding to inbound customer inquiries...
-
Customer Service
3 weeks ago
Johor Bahru, Malaysia Nanmar Motor Service Sdn Bhd Full timeAs a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...
-
Customer Service Position
5 days ago
Johor Bahru, Malaysia Hirose Business Service SDN BHD Full time【Job Description】 Job Responsibilities: - Conduct telesales to new and existing customers to promote services and secure new business - Achieve monthly team sales target - Build strong client relationships with customers - Follow up and handle customer enquiries - Make customers understand on services that we are providing - Provide customer service...
-
Customer Service Officer
1 week ago
Johor Bahru, Malaysia HAWK TYRE SERVICE SDN BHD Full time**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...
-
Customer Service Trainer
3 weeks ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities: ** - Responsible for welcoming trainees and completing icebreaking sessions - Responsible for on-site and online trainings of company products and soft skills for new hires as required - Responsible for providing existing employees cross trainings as required - Create training plan, training materials and assessments -...